Quality Improvement Model of Nursing Education in Muhammadiyah Universities Toward Competitive Advantage
Downloads
Introduction: Most of (90,6%) nursing education quality in East Java was still low (BAN-PT, 2012). It was because the quality improvement process in nursing education generally was conducted partially (random performance improvement). The solution which might be done was through identifying proper quality improvement model in Nursing Education toward competitive advantage.
Method: This research used survey to gain the data. The research sample was 16 Muhammadiyah Universities chosen using simple random sampling. The data were collected with questionnaires of 174 questions and documentation study. Data analysis used was Partial Least Square (PLS) analysis technique.
Result: Nursing education department profile in Muhammadiyah Universities in Indonesia showed of 10 years establishment, accredited B and the competition level in one city/regency was averagely more than three Universities becoming the competitors. Based on the quality improvement model analysis of nursing education toward competitive advantage on Muhammadiyah Universities, it was directly affected by the focus of learning and operasional process through human resources management improvement, on the other hand information system also directly affected on quality improvement, also affected quality process components; leadership, human resources, focus of learning and operational process. In improving human resources would be directly influenced with proper strategic planning. Strategic planning was directly influenced with leadership. Thus, in improving quality of nursing education, the leadership role of department, proper information system, and thehuman resources management improvement must be implemented.
Conclusion: Quality improvement model in nursing education was directly determined with learning and operational process through human resources management along with information system, strategic planning factors, and leadership. The research finding could be developed in quality analysis application program.
Abbas, S, 2008. Manajemen Perguruan Tinggi. Kencana Prenada Media Group, Jakarta
AIPNI, 2010. Kurikulum Pendidikan Ners, AIPNI, Jakarta
Allison & Kaye, 2005. Perencanaan Strategis bagi Organisasi Nirlaba, Yayasan Obor Indonesia, Jakarta
Asmarani,D.E, 2006. Analisis Pengaruh Perencanaan Strategi Terhadap Kinerja Perusahaan Dalam Upaya Menciptakan Keunggulan Bersaing , Universitas Diponegoro Semarang.
Asmawi, M.R, 2005. Strategi Meningkatkan Lulusan Bermutu di Perguruan Tinggi, Makara, Sosial, humaniora, vo. 9 no. 2
BAN-PT, 2012. Hasil Evaluasi Status Akreditasi Program Studi bidang Kesehatan di Jawa Timur, (http://www.ban-pt.kemendiknas.go.id diakses tanggal 17 Juni 2012)
Barnett, R, 1992. Improving Higher Education; Total Quality Care, SRHE & OU, Buckingham
Darwanto, H, 2003. Balanced Scorecard untuk Organisasi Pemerintah, http://www.bappenas.go.id/get-file-server/node/2942, Jakarta Bapenas diakses tanggal Juni 2010
Dejong, D.J., 2009. Quality Improvement Using the Baldrige Criteria for Organizational Performance Excellence, Am J Health Syst Pharm, Vol 66 Juni 1
Dirjen Dikti, 2008. Hasil Evaluasi Implementasi Sistem Penjaminan Mutu Internal Perguruan Tinggi, Depdiknas, Jakarta
Dirjen Dikti, 2004. Strategi Jangka Panjang Pendidikan Tinggi (HELTS 2003-2010); Menuju Sinergi Kebijakan Nasional, Depdiknas, Jakarta
Dikti Kemendikbud, 2011. Data evaluasi Program Studi, (http://www.evaluasi.dikti.go.id diakses tanggal 11 Oktober 2011)
Djokopranoto dan Indajit, R.E, 2006. Manajemen Perguruan Tinggi Modern, Penerbit Andi, Yogyakarta
Gaspersz, V & Fontana, A, 2011. Malcolm Baldrige Criteria For Performance Excellence; contoh aplikasi pemenang Malcolm Baldrige Award, Penerbit Vinchristo Publication, Jakarta
Gaspersz, V, 2006. Sistem Manajemen Kinerja Terintegrasi Balanced Scorecard dengan Six Sigma untuk orgnisasi bisnis dan pemerintah, Penerbit Gramedia Pustaka Utama, Jakarta
Ghozali, I, 2011. Structural Equation Modeling; metode alternative dengan partial least square (PLS), Badan Penerbit Undip, Semarang
Gito, S, I, 2008. Manajemen Strategis, BPFE, Yogyakarta
Gintings, A, 2010. Esensi Praktis Belajar dan Pembelajaran, Humaniora, Bandung
Goetsch, D.L. & Davis, S, 1994. Introduction to Total Quality; Quality, Productivity, Competitiveness, Prentice Hall International Inc, Englewood Cliffs, NJ
Gold, A.H., Malhotra, A., & Segars, A.H, 2001. Knowledge Management: An Organizational Capabilities Perspective. Journal of Management Information Systems, 18 (1): 185-214.
Hariharan, A, 2005. Implemeting Seven KM Enablers at Barti. Knowledge Management Review, 8 (3): 8-9
Hersey, P., & Blanchard, K, 1982. Manajemen Perilaku Organisasi: Pendayagunaan Sumber Daya Manusia / Paul Hersey & Ken Blanchard, 4th eds., Ed: Agus Dharma, Erlangga, Jakarta.
Hidayat, A.A.A., Supriyanto, S., Nursalam. 2015. Model Sistem Manajemen Mutu Berdasarkan Kriteria Malcolm Baldrige Pada Pendidikan Keperawatan di Kota Surabaya, Jurnal Ners, Vol 10 No. 1
Hitt, M. A., Clifford, P. G., Nixon, R. D., & Coyne, K. P. 1999. Dynamic strategic resources: Development, diffusion & integration. Chichester, UK: John Wiley & Sons.
Hitt, M. A., Ireland, R., Camp, M., & Sexton, D. 2002. Strategic entrepreneurship: Integrating entrepreneurial and strategic management perspectives. In M. A. Hitt, R. Ireland, M. Camp & D. Sexton (Eds.), Strategic Entrepreneurship: Creating a new mindset (pp. 1-13). Oxford: Blackwell.
Hitt, M. A., & Ireland, R. D. 2000. The intersection of entrepreneurship and strategic management research. In D. L. Sexton & H. A. Landstrom (Eds.), Handbook of entrepreneurship (pp. 45-63). Oxford.
Hitt, M. A., & Reed, T. S.2000. Entrepreneurship in the new competitive landscape. In G. D. Meyer & K. A. Heppard (Eds.), Entrepreneurship as Strategy (pp. 23-48). Thousand Oaks: Sage Publications.
Hitt, M. A., Ireland, R. D., & Hoskisson, R. E. 2001. Strategic management: Competitiveness and Globalization (4 ed.). Cincinatti: South-Western College Publishing
Indonesia Quality Award Foundation, 2011. Kriteria Kinerja Ekselen; Malcolm Baldrige Criteria for Performance Exellence 2011-2012 Bidang Pendidikan, Jakarta
Istanto, Y, 2010. Pengaruh Strategi Keunggulan Bersaing dan Positioning terhadap Kinerja, Buletin Ekonomi, vol 8 No. 2
Ireland, RD and Hitt MA, 2006. Achieving and maintaining strategic competitiveness in the 21st century: The role of strategic leadership., Academy of Management Executive, 2005, Vol. 19, No. 4
Jacobsen, J, 2006. Leading Faculty and Staff to a Baldrige Based School, The Journal for Quality & participation, (Http://www.asq.org diakses 20 Maret 2011)
Khoiri, M, 2009. Upaya peningkatan mutu lulusan perguruan tinggi untuk memenuhi kebutuhan SDM Industri dengan pendekatan TQME, Proceeding Seminar Nasional V SDM Teknologi Nuklir, Yogyakarta 5 Nopember
Kuspijadi & Sudarso, 2009, Pengukuran Kinerja Fakultas Teknik Ubhara dengan Menggunakan Kriteria Malcolm Baldrige, (http://www.digilib.its.ac.id diakses 18 Maret 2011)
Laudon, K.C. & Laudon, J.P., 2007. Sistem Informasi Manajemen, ed, 10, Penerbit Salemba Empat, Jakarta
Miles, R.E, 1975. Theories of Management; Implications for Organizational Behavior and Development, McGraw Book Co, New York
Mulyanto, A. 2008. Implementasi Knowledge Management untuk Meningkatkan Kinerja Perguruan Tinggi. Seminar Nasional Aplikasi Sains dan Teknologi. IST AKPRIND, Yogyakarta
Nawawi, H, 2005. Manajemen Strategik Organisasi Non Profit Bidang Pemerintahan dengan Ilustrasi Bidang Pendidikan, Gadjah Mada University Press, Yogyakarta
Nawawi, H, 2005. Manajemen Sumber Daya Manusia untuk Bisnis yang Kompetitif, Gadjah Mada University Press, Yogyakarta
Panjaitan, H., 2011, Sistem Informasi, Kualitas Layanan, Citra, dan Respon Konsumen Perguruan Tinggi. Revka Petra Media, Surabaya
Ohmae, K. 1991. The Mind Of The Strategist: The Art of Japanese Business, McGraw-Hill
Pearce, J.A & Robinson, R.B, 1991. Strategic Managament; Formulation, Implementation, Control, Homewood, Irwin Company
Piccolli, Gabriel, Ahmad, R, Ives, B, 2001. Knowledge Managament in Academia, A Proposed Framework, Journal of Information and technology managament, 1,4, p. 299
Porter, M.E., 1994, Keunggulan Bersaing, Tim Penerjemah Binarupa Aksara, Binarupa Aksara, Jakarta
Purba, S, 2009. Kinerja Pimpinan Jurusan Perguruan Tinggi; teori, konsep dan korelasinya, LaksBang Pressindo, Yogyakarta
Rachmawati, I.K., 2008. Manajemen Sumber Daya Manusia, Penerbit Andi, Yogyakarta
Rahmayanti & Singgih, M.L, 2008. Faktor-faktor yang Mempengaruhi Kualitas Pendidikan pada Perguruan Tinggi, Proceeding Seminar Nasional Teknoin bidang teknik Industri, Yogyakarta, 22 november
Rivai, V, 2003. Kepemimpinan dan Perilaku Organisasi, PT RajaGrafindo Persada, Jakarta
Robbins, SP, 2001. Organisational Behaviour: Concepts, Controversies, Applications, 11th ed, Prentice Hall, USA.
Ross, J.E. 1994. Total Quality Management: Text, Cases, and Readings, 2nd ed, Kogan Page Limited, London
Rusilowati, A, 2008. Pengembangan Indikator Evaluasi proses Perkuliahan di Perguruan Tinggi, Lembaran Ilmu Kependidikan, Jilid. 37 No. 2 Desember
Said, S. 2002. Faktor-faktor Strategis yang Mempengaruhi Kualitas Pelayanan dan Kinerja PTN dan PTS di Indonesia, Disertasi, tidak dipublikasikan, Surabaya: PPS Universitas Airlangga.
Sangkala, 2007. Knowladge Managament; suatu pengantar memahami bagaimana organisasi mengelola pengetahuan sehingga menjadi organisasi yang unggul, PT RajaGrafindo Persada, Jakarta
Soekarso, Sosro, A., Pitong, I., Hidayat, C., 2010. Teori Kepemimpinan, Mitra Wacana Medika, Jakarta
Supriyanto, S, 2011. How to Become a Succesful Entrepreneur, Surabaya
Supriyanto, S, & Wulandari, R.D., 2010. Manajemen Mutu Pelayanan Kesehatan, Health Advocacy, Surabaya
Swanson, R,A, 1995. Human Resource Development; Performance is the key, Human Resource Development Quarterly 207-213
Tjiptono, F, & Diana, A, 2002. TQM; Total Quality Management, Penerbit Andi, Yogyakarta
Zeithaml, Valarie, A, Leonardo, L., & Parasuraman A., 1998. The Behavioral Consequences of Service Quality, Journal of Marketing, Vol 60, pp. 31-46
Authors who publish with Jurnal Ners agree to the following terms:
- Authors transfer the Copyright and grant Jurnal Ners the right of first publication with the work simultaneously licensed under a Creative Commons Attribution 4.0 International License that allows others to remix, adapt and build upon the work with an acknowledgment of the work's authorship and of the initial publication in Jurnal Ners.
- Authors are permitted to copy and redistribute the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in Jurnal Ners.
Jurnal Ners requires a formal written declaration and transfer of copyright from the author(s) for each article published. We, therefore, ask you to complete and return this form, retaining a copy for your own records. Your cooperation is essential and appreciated. Any delay will result in a delay in publication. The form can be downloaded HERE.