MIHARJA, R.; MUZAYANAH, F. N.; TAZLIQOH, A. Z. Analyzing The Impact of Quality Management on Housing Users’ Perceptions Using Property SERVQUAL. Airlangga Journal of Innovation Management, [S. l.], v. 6, n. 3, p. 435–448, 2025. DOI: 10.20473/ajim.v6i3.72727. Disponível em: https://e-journal.unair.ac.id/AJIM/article/view/72727. Acesso em: 17 oct. 2025.