PIRANTI, K. ANALISIS KEPUASAN PASIEN DI INSTALASI RAWAT INAP RUMAH SAKIT UMUM (RSU) HAJI SURABAYA BERDASARKAN DIMENSI MUTU DABHOLKAR. The Indonesian Journal of Public Health, [S. l.], v. 14, n. 2, p. 160–173, 2019. DOI: 10.20473/ijph.v14i2.2019.160-173. Disponível em: https://e-journal.unair.ac.id/IJPH/article/view/5643. Acesso em: 2 aug. 2024.