EXPECTATION BASED REWARD SYSTEM FOR REDUCING EMPLOYEES’ TARDINESS

Antonius Edwin Sutikno

= http://dx.doi.org/10.20473/jaki.v7i1.2019.9-17
Abstract views = 400 times | views = 171 times

Abstract


Background: Motivating employees can improve their morale and job satisfaction. Work motivation has a positive effect on work discipline and employee’s performance. Organizations provide reward to their employee to motivate improvement in performance. On the other hand, lack of motivation will result in tardiness. A monthly report of one clinic in Surabaya, for example, shows alarming level of personnel’s tardiness from July to October 2014, with the mean score of 88.85 minutes compared to the standard tolerance of tardiness 15 minutes per day.

Aims: This study aims at formulating appropriate recommendations of reward system to reduce employee’s tardiness at one clinic in Surabaya.

Methods: This is a quantitative analytical study with a cross-sectional design and observation method. The research samples are 17 employees of the clinic chosen using purposive sampling

Results: Results show that 82.35% of employees chose additional incentives as a reward if they do come on time. The majority of employees chose a range of Rp. 51,000 to Rp. 70,000 as the typical amount of incentive. Not all employees agreed to the implementation of punishment system. The reward system is applied when the employees have good attendance record in one month.

Conclusions: Extra incentive provides good motivation for employees to deliver proper healthcare in time. The application of reward system from November 2014 to January 2015 gave a positive result in terms of decreasing the number employees who come late to work. Healthcare providers should evaluate employees’ performance and implement reward system to increase the quality of human resource.

Keywords: Tardiness, Punishment, Reward.

 


Full Text:

PDF

References


Arifin, N. (2012) ‘Analisis Kualitas Kehidupan Kerja, Kinerja, dan Kepuasan Kerja Pada CV. Duta Senenan Jepara’, Jurnal Economia, 8(1), pp. 11–21.

Ayundasari, D. Y., Sudiro, A. and Irawanto, D. W. (2018) ‘Improving Employee Performance Through Work Motivation and Self-Efficacy Mediated By Job Satisfaction’, Jurnal Aplikasi Manajemen, 15(4), pp. 587–599.

Bass, B. M. and Riggio, R. E. (2006) Transfprmational Leadership. 2nd edn. New Jersey: Lawrence Erlbaum Associates.

Counte, M. A. (2007) ‘Health Care Quality Assessment’, in. United States: Global Health Education Consortium.

Dhermawan, A. A. N. B., Sudibya, I. G. A. and Utama, I. W. M. (2012) ‘Pengaruh Motivasi, Lingkungan Kerja, Kompetensi, dan Kompensasi Terhadap Kepuasan Kerja dan Kinerja Pegawai di Lingkungan Kantor Dinas Pekerjaan Umum Provinsi Bali’, Jurnal Manajemen, Strategi Bisnis dan Kewirausahaan, 6(2).

Dumbravă, E. (2014). Predictors and Effects of Emotion Regulation in Organizations: A Meta-Analysis. Procedia - Social and Behavioral Sciences, 128, 373–379. https://doi.org/10.1016/j.sbspro.2014.03.174

Gibson, J. L. et al. (2012) Organizations: Behavior, Structure, Processes. 14th edn. New York: McGraw-Hill.

Handoko, T. H. (2008) Manajemen Personalia dan Sumberdaya Manusia. 2nd edn. Yogyakarta: BPFE Yogyakarta.

Jamil, B. and Raja, N. S. (2011) ‘Impact of Compensation , Performance Evaluation and Promotion Practices on Government Employees Performance VS Private Employees Performance’, Interdisciplinary Journal of Contemporary Research in Business, 3(8), pp. 907–913.

Jayanti, N. D. (2014) ‘Peran Reward and Punishment Dalam Rangka Peningkatan Produktivitas Kerja Pegawai Pada Bank (Studi Pada PT. Bank Rakyat Indonesia Cabang Malang)’, Jurnal Ilmiah Mahasiswa FEB Universitas Brawijaya, 2(2). Available at: http://jimfeb.ub.ac.id/index.php/jimfeb/article/view/1079.

Jerald Greenberg, R. A. B. (2003) Behavior In Organizations : Understanding and Managing The Human Side of Work. 7th edn. London: Prentice Hall International.

Liphadzi, M., Aigbavboa, C., & Thwala, W. (2015). Relationship between Leadership Styles and Project Success in the South Africa Construction Industry. Procedia Engineering, 123, 284–290. https://doi.org/10.1016/j.proeng.2015.10.091

Luthans, F. (2006) Perilaku Organisasi. 10th edn. Yogyakarta: Penerbit Andi.

Mangkunegara, A. A. A. P. (2000) Manajemen Sumber Daya Manusia Perusahaan. Bandung: Remaja Rosdakarya.

Mangkunegara, A. P. and Octorend, T. R. (2015) ‘Effect of Work Discipline, Work Motivation and Job Satisfaction on Employee Organizational Commitment in the Company (Case Study in PT. Dada Indonesia)’, Universal Journal of Management, 3(8), pp. 318–328.

Madis, I. R. L. and Jackson, J. H. (2006) Manajemen Sumber Daya Manusia. 10th edn. Jakarta: Salemba Empat.

McClelland, D. C. (1953) The Achievement Motive. 1st edn. New York: Appleton-Century-Crofts.

O’Connell, M., Delgado, K., Lawrence, A., Kung, M., & Tristan, E. (2017). Predicting workers’ compensation claims and disciplinary actions using SecureFit®: Further support for integrative models of workplace safety. Journal of Safety Research, 61, 77–81. https://doi.org/10.1016/j.jsr.2017.02.010

Purcarea, A. A., Fleaca, E., and Dumitriu, D. (2009). The Influence of Leadership on Employees ’ Behavior, 66(2), 401–406.

Robbins, S. P. (2002) Organizational Behavior. 10th edn. United States: Prentice Hall.

Schiffman, Leon G. and Kanuk, Leslie Lazar (2007) Consumer Behavior. 9th edn. New Jersey: Prentice Hall.

Sedarmayanti (2001) Sumber Daya Manusia dan Produktivitas Kerja. Bandung: Bandar Maju.

Setiyawan, B. and Waridin (2006) ‘Pengaruh Disiplin Kerja Karyawan Dan Budaya Organisasi Terhadap Kinerja Di Divisi Radiologi RSUP Dokter Kariadi Semarang’, JRBI, 2(2), pp. 181–198.

Siagian, D. and Sugiarto (2000) Metode Statistika untuk Bisnis dan Ekonomi. Jakarta: Gramedia Pustaka Utama.

Taty, S., & Basir, M. (2016). The Effect of Leadership Style , Work Environment and Organization Culture on Employee Performance : A Case Study at Kawasan Industri Makassar ( Kima ), Indonesia. Journal of Business and Management, 18(10), 49–55. https://doi.org/10.9790/487X-1810074955

Mangkunegara, A. P. and Waris, A. (2015). Effect of Training, Competence and Discipline on Employee Performance in Company (Case Study in PT. Asuransi Bangun Askrida). Procedia - Social and Behavioral Sciences, 211, 1240–1251. https://doi.org/10.1016/j.sbspro.2015.11.165

Yuwalliatin, S. (2006) ‘Pengaruh Budaya Organisasi, Motivasi, dan Komitmen Terhadap Kinerja Serta Pengaruhnya Terhadap Keunggulan Kompetitif Dosen Unissula Semarang’, Ekobis, 7(2), pp. 241–256.


Refbacks

  • There are currently no refbacks.




Web
Analytics

Views JAKI Stats

 

This journal is indexed by:

   

     

And many more...

We follow the ICMJE recommendations and Listed on 

 

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.