PRAMONO, A. Y. ANALYSIS OF SERVICE QUALITY BASED ON PATIENT’S ASSESSMENT AND EXPECTATION IN MOTHER AND CHILD HOSPITAL OF SURABAYA. Indonesian Journal of Health Administration (Jurnal Administrasi Kesehatan Indonesia), [S. l.], v. 7, n. 2, p. 199–206, 2019. DOI: 10.20473/jaki.v7i2.2019.199-206. Disponível em: https://e-journal.unair.ac.id/JAKI/article/view/16056. Acesso em: 31 jan. 2025.