HANDINI, I. P.; CHALIDYANTO, D. Customer Gap Pelayanan BPJSKesehatan Center. Indonesian Journal of Health Administration (Jurnal Administrasi Kesehatan Indonesia), [S. l.], v. 3, n. 2, p. 161–169, 2015. DOI: 10.20473/jaki.v3i2.2015.161-169. Disponível em: https://e-journal.unair.ac.id/JAKI/article/view/1872. Acesso em: 19 jul. 2024.