CONSUMER SATISFACTION INDEX OF FAMILY PLANNING COUNSELORS’ PERFORMANCE IN WEST JAVA PROVINCE

2024-10-07T13:39:33+07:00

Family planning counselors or Penyuluh Keluarga Berencana (PKB) are frontline implementers of the population, family planning, and family development program at the grassroots level. This study aims to know the consumer satisfaction index of the PKB performance of The National Population and Family Planning Board or Badan Kependudukan dan Keluarga Berencana (BKKBN) representative of West Java. The consumer satisfaction index was measured using the Permenpan RI (Regulation of the Minister for Administrative Reform and Bureaucratic Reform of the Republic of Indonesia) Number 14 (2017). The study method is descriptive comparative through a purposive sampling survey using a 9 Likert scale. Based on the study, it is shown that the consumer satisfaction index of the PKB performance in 2018 is 71,89, which is service quality category C, which means underperformance. Based on the service, the timing of service is the lowest index, as much as 0.29, and the average of 2.64. PKB does not utilize the time for counseling and post-service assistance well or tends to be slow. Out of 10 steps of PKB, only 2 indicators are measured as satisfactory, which is the formal figure approach and the monitoring and evaluation of the record and reporting (RR). Hence, it is recommended that the BKKBN to maintain the PKB performance through training and development continually, a guidelines book, and periodic training of the 10 PKB steps, as well as the mapping of the affordability to reach PKB service.

SOCIOECONOMIC STATUS AND FAMILY NUTRITION INFLUENCE ON STUNTING AMONG CHILDREN UNDER FIVE IN THE BELU DISTRICT EAST NUSA TENGGARA PROVINCE

2024-10-07T13:37:02+07:00

Stunting is a condition observed in some children under the age of five, characterized by a visibly undernourished physique, often exhibiting a slender frame with a distended abdomen, or exhibiting shorter stature and lighter weight compared to their peers. This malnutrition-induced growth impairment can potentially hinder optimal brain development, thereby compromising the child's cognitive potential. Various factors contribute to stunting in this age group, including demographic, socio-economic, and residential conditions. This research aims to discover the causal relationship between social and economic status along with nutrition variables in relation to the likelihood of stunting. The study centers on 100 households with children under five in Belu Regency, specifically in Atambua City and Halilulik Village. Employing ordinary least square analysis, this study finds a simultaneously significant relationship (p=0.002) between residential conditions, education, occupation, and nutrition variables in relation to stunting. This relationship is notably strong, as indicated by an r-value of 0.427, while the R² value stands at 0.182. Notably, the likelihood of stunting is significantly higher for children whose mothers have an education level of ≤ Junior High School, at 8.081 times, in comparison to those with High School-educated mothers, who are at 8.159 times higher risk, than mothers with a University/Diploma education level. Additionally, children with lower nutritional intake are 4.913 times more likely to experience stunting compared to their well-nourished counterparts, and those from low-income households face a 1.849 times higher risk compared to those with higher family incomes.

Jurnal Biometrika dan Kependudukan (Journal of Biometrics and Population)

CONSUMER SATISFACTION INDEX OF FAMILY PLANNING COUNSELORS’ PERFORMANCE IN WEST JAVA PROVINCE

SOCIOECONOMIC STATUS AND FAMILY NUTRITION INFLUENCE ON STUNTING AMONG CHILDREN UNDER FIVE IN THE BELU DISTRICT EAST NUSA TENGGARA PROVINCE