PENGARUH WORK DEMAND DAN WORK FLEXIBILITY TERHADAP KINERJA KARYAWAN PT. MANDIRI TUNAS FINANCE DENGAN ORGANIZATIONAL COMMITMENT SEBAGAI VARIABEL INTERVENING
Downloads
Introduction: Leasing in Indonesia has taken part in corporate financing.
Financing companies are also able to grow quite impressively so that
they require a lot of manpower, especially in the sales (marketing) and
also collection (collector) departments. This study aims to see how Job
Demand and Job Flexibility are able to influence Organizational
Commitment and ultimately affect employee performance in the
marketing and collection departments.
Methods: The sample used in this study were marketing and collection
staff at PT. Mandiri Tunas Finance regional area 7 (covering branches
Surabaya 1, Surabaya 2, Gresik, Mojokerto, Tuban, Madiun, Kediri, and
Malang). The research used quantitative research methods with external
and internal model calculations that included validity, reliability, and data
analysis using Smart PLS2.0. The analysis technique used for all
hypotheses is Partial Least Square.
Results: Testing of marketing and collection staff at PT. Mandiri Tunas
Finance in regional 7 produces: (1) Job Demand has a significant effect on
Organizational Commitment. (2) Work Flexibility has a significant effect
on Organizational Commitment. (3) Organizational Commitment has a
significant effect on employee performance and mediates the
relationship between Job Demand and Job Flexibility on employee
performance.
Conclusion and suggestion: The company is expected to be able to
encourage employees to fulfill their job demands without reducing the
performance of these employees
Anies. 2010. Akibat Tuntutan Kerja Yang Terlalu Tinggi, (online), (http://www.suararnerdeka.com, diakses 18 Mei 2014).
Bakker, A. B., Demerouti, E., de Boer, E., & Schaufeli, W. B. (2003). Job demands and job resources as predictors of absence duration and frequency. Journal of Vocational Behavior, 62(2), 341-356.
Baron, R.A. and Greenberg, J. 1993. Behavior in organizations: Understanding and managing side of work. Prentice Hall International, Inc. New Jersey.
________.2000. Behavior in organizations: Understanding and managing side of work. Prentice Hall International, Inc. New Jersey.
Bernardin, H. John and Joyce, E.A. Russel. 1993. Human Resource Management An Experiential Approach. New York: McGraw- Hill. Series In Management.
Cappuccio, Francesco. 2011. Kebiasaan Yang Memperburuk Kesehatan, (online), (http ://w ww.obatpropolis.com, diakses 29 Mei 2014).
Davis, Keith and W.Newstrom. 1999. Perilaku Dalam Organisasi. Edisi ketujuh. Jakarta: Erlangga.
________. 1993. Human Resource at Work: Organizational Behavior. Eight, Singapore: Mc. Graw -Hill International Edition.
Dharma.1991. Manajemen Prestasi Kerja .Rajawali Pers
Fletcher, C. 2001. Hospital RNs' job satisfactions and dissatisfactions. Journal of Nursing Administration, 31 (6), 324-331.
Ghozali, I. (2006), Aplikasi Analisis MultivariatProgram SPSS, cetakan IV, Semarang: Badan Penelitian Universitas Diponegoro, Hal. 82.
Gomez, Faustino Cardoso. 2002. Manajemen Sumber Daya Manusia . Edisi Kedua. Penerbit Andi Offset, Yogyakarta
Grant, R. M,. 1991. "Prospering in dynamically-competitive environments: Organizational capability as knowledge integration”. Organization Science, 7(4), 375−387.
Hart and Staveland, 2008 Theory and modeling(Online) (http://en.wikipedia.org/wiki/Workload, diakses 5 Januari 2014)
Jimoh, A.M., 2008, "Emotional Labour, Conscientiousness and Job Tenure as Predictors of Job Performance Among University Administrative Workers in Southwestern Nigerian”, International Journal of African & African American Studies, Vol.VII, No.2
Karsono. 2008. Pengaruh Komitmen Organisasi Terhadap Kinerja dengan Motivasi dan Kepuasan Kerja sebagai Variabel Pemediasi. Jurnal Akuntansi Bisnis. Vol.8(2): 151 -164.Surakarta.
Kattenbach, Ralph et al. 2010. Flexible working times: effects on employees' exhaustion,work-nonwork conflict and job performance. Emerald Group Publishing Limited Vol 15 No. 3 pp:279-295.
Lu, luo et al. 2008. Work/Family Demand, Work Flexibility, Work/Family Conflict, and Their Consequences at Work: A National Probability Sample in Taiwan. International Journal of Stress Management, Vol.15. No.l. pp:l-21.
Luthans, Fred. 1998. Organizational Behaviour. Prentice Hall Inc., Englewood Cliff., New Jersey.
Malo, Manasse & Sri Trisnoningtias. 2000. Metode Penelitian Masyarakat. Jakarta : Pusat antar Universitas Ilmu-ilmu Sosial, Universitas Indonesia.
Margiati. 1999. Pengertian Dan Pengenalan Stres, (online), (http://multvplylogo.com, diakses 20 Mei 2014).
Meijman, T. F., & Mulder, G. 1998. Psychological aspects of workload in P.J.D. Drenth,H. Thierry, & C.. de Wolff (Eds.),Handbook of work and organisational psychology (2nd ed., pp. 5–33). Hove, England: Psychology Press/Erlbaum.
Memari, Negin. Maideh,Omid. Marnani, Ahmad Barati. 2013. The impact of Organizational Commitment on Employees Job Performance. "A study of Meli bank”. Interdisciplinary Journal of Contemporery Research in Bussines vol 5, no 5.pp: 164-171
Meyer, J.P. and Allen, N.J. 1998. Commitment in the Workplace Theory, Research and Application. Sage Publications. New Delhi.
Mowday, Potter. 1999. Implication Of Organizational Commitment. New Jersey: Prentice Hall International Editions.
Nawawi, Hadari et.al. 2006. Kepemimpinan yang Efektif. Yogyakarta : UGM Press
Nollen, S.D. 1981. The compressed workweek: is it worth the effort? Industrial Engineer, Vol. 13, pp. 58-64.
Porter S ,Ayman R .2010 .Work Flexibility as a Mediator of the Relationship between Work Family Conflict and Intention to Quit , Journal of Management and Organization, 16(3) 411-424.
Putra, Yanuar Surya & Hari Mulyadi. 2010. Pengaruh Faktor Job Demand Terhadap Kinerja Karyawan dengan Burnout sebagai Variabel Moderating pada Karyawan Bagian Produksi PT. Tripilar Betonmas Salatiga. Among Makarti, Vol.3 No.6
Riduwan & Engkos Achmad Kuncoro. 2008. Cara Menggunakan dan Memakai Analisis Jalur (Path Analysis). Bandung: penerbit Alfa Beta.
Rivai, Veithzal. 2004. Kepemimpinan dan Perilaku Organisasi. Jakarta : PT RajaGrafindo Persada
Robbins, S.P.. 1998. Organization Behavior, Concepts, Controvercies, Application, seventh edition, Englewood Cliffs
_________. 2001. Organizational behaviour. New Jersey: Prentice-Hall, Inc
_________. 2006. Perilaku Dalam Organisasi., Terjemahan. Jakarta: PT. Indeks Kelompok
GramediaRonen, S. and Primps, S.B. 1981. The compressed workweek as organizational change: behaviours and attitudinal outcomes. Academy of Management Review, Vol. 6 No. 1,pp. 61-74.
Ryan ,R.M., & Deci,E.L. 2001. To be happy or to be self " fulfilled: A review of research on hedonic and eudaimonic well" being. In S. Fiske (Ed.), Annual Review of Psychology (Vol. 52; 141 " 166). Palo Alto, CA: Annual Reviews/ Inc.
Santoso, Singgih. 2003. SPSS Statistik Multivariat. Jakarta : PT Elex Mdia Komputindo.
Simamora, Henry. 2001. Manajemen Sumber Daya Manusia. STIE YKPN. Yogyakarta.
Solimun. 2005. Structural Equation Modeling (SEM): Aplikasi Software AMOS. Malang: FMIPA Universitas Brawijaya.
Sudarmanto, R. Gunawan. 2005. Analisis Regresi Linear Ganda dengan SPSS. Yogyakarta: Graha Ilmu.
Sugiyono. 2003. Metode Penelitian Bisnis. Cetakan ke-5. Bandung: penerbit Alfa Beta.
Umiker. 1999. Pembentukan Komitmen Organisasi Dalam Perusahaan. Jakarta. PT. Gramedia Pustaka Utama.
Van den Broeck, A., De Cuyper, N., De Witte, H., & Vansteenkiste, M. (2010). Not all job demands are equal: Differentiating job hindrances and job challenges in the Job Demands-Resources model. European journal of work and organizational psychology, 19(6), 735-759.
Werther, W.B. & Davis, K. 1996. Human Resources and Personnel Management. 5th Ed.Boston: McGraw-Hill.
Yarnest. 2004. Panduan Aplkasi Statistik. Malang: Dioma.
The journal allows the author to hold the copyright of the article without restrictions.
The journal allows the author(s) to retain publishing rights without restrictions
The legal formal aspect of journal publication accessibility refers to Creative Commons Attribution Share-Alike (CC BY-SA).
Jurnal Ekonomi dan Bisnis Airlangga (JEBA) is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License
.png)
