PENGARUH KEADILAN ORGANISASI TERHADAP KEPUASAN KERJA, KOMITMEN DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR PEGAWAI (STUDI KASUS DI RUMAH SAKIT BERSALIN PURA RAHARJA SURABAYA) TAHUN 2009

The research relates to organizational justice and its direct impact to work
satisfaction, commitment, and also direct and indirect impact to employee's
Organizational Citizenship Behavior (OCB).
Sample of this research consists of all paramedic staffs of Pura Raharja Birthing
Hospital. The data collecting method was giving questionnaires and gaining
documentation of Hospital Organizational Structure and staffing. In this research,
3 kinds of problems are analyzed using Path Analysis, which are direct, indirect,
and also mediation problem between all 4 variables.
The result of this research indicates that there are correlations between all variables
and there are 5 of 6 significant effects between dependent and independent
variables. Organizational justice found to have no direct significant effect to the
OCB. But when Organizational justice is mediated by work satisfaction and
commitment, the effect became significant and the total effect of those three
variables became the largest, compared to others.
Keywords : Organizational justice, Work Satisfaction, Commitment, Organizational
Citizenship Behavior (OCB)