NURAINI, D.; HENDRATMI, A. ANALYSIS OF FACTORS AFFECTING CUSTOMER SATISFACTION AND CUSTOMER RETENTION ON E-COMMERCE. Jurnal Ekonomi dan Bisnis Islam | Journal of Islamic Economics and Business, [S. l.], v. 7, n. 2, p. 163 –, 2021. DOI: 10.20473/jebis.v7i2.25936. Disponível em: https://e-journal.unair.ac.id/JEBIS/article/view/25936. Acesso em: 9 nov. 2024.