Journal of Governance and Administrative Reform https://e-journal.unair.ac.id/JGAR <p><strong>Journal of Governance and Administrative Reform</strong> (<strong><a href="https://issn.brin.go.id/terbit/detail/20211117211073505" target="_blank" rel="noopener">e-issn: 2962-9578</a></strong>) is a peer-reviewed, open access scientific journal published by <strong>Universitas Airlangga.</strong> The scope for<strong> The Journal of Governance and Administrative Reform</strong> includes: public policy, governance, and administrative reform. Each volume of <strong>Journal of Governance and Administrative Reform</strong> is counted in each calendar year, which consists of 2 issues. <strong>The Journal of Governance and Administrative Reform</strong> is published twice per year, in June and December. Articles published in <strong>Journal of Governance and Administrative Reform</strong> include: article research, article reviews of literature studies, and book reviews in the field of public administration. Articles could be written in either Bahasa Indonesia or English. Contributors for <strong>Journal of Governance and Administrative Reform</strong> are researchers, lecturers, students, public administration academics, practitioners of private organisations, and government practitioners to be able to identify and dialogue about the philosophy, theory, and practises of public administration that are considered to improve their performance in Indonesia and worldwide.</p> <p> <img src="https://e-journal.unair.ac.id/public/site/images/admin/thumbnail.jpg" alt="" /></p> Universitas Airlangga en-US Journal of Governance and Administrative Reform 2962-9578 <p><a href="http://creativecommons.org/licenses/by-sa/4.0/" rel="license"><img src="https://i.creativecommons.org/l/by-sa/4.0/88x31.png" alt="Creative Commons License" /></a></p> <p><strong>Jurnal Governance and Administrative Reform</strong> by <a href="http://www.unair.ac.id/" rel="cc:attributionURL">Unair</a> is licensed under a <a href="http://creativecommons.org/licenses/by-sa/4.0/" rel="license">Creative Commons Attribution-ShareAlike 4.0 International License</a>.</p> <p align="justify">1. The journal allows <span class="m_-8872622167488361851m_3889253648079045002m_3801934354951983127m_-2782718132241447849m_-7691471417709598651m_7256872056212528454m_3794665997207553305gmail-animated">the author to hold the copyright of the article without restrictions</span>.</p> <p align="justify">2. The journal allows the author(s) to retain publishing rights without restrictions</p> <p align="justify">3. The legal formal aspect of journal publication accessibility refers to Creative Commons Attribution Share-Alike (CC BY-SA).</p> <p align="justify">4. The Creative Commons Attribution Share-Alike (CC BY-SA) license allows re-distribution and re-use of a licensed work on the conditions that the creator is appropriately credited and that any derivative work is made available under “the same, similar or a compatible license”. Other than the conditions mentioned above, the editorial board is not responsible for copyright violation.</p> Capacity Development: Making Village Regulations Concerning the Protection of Migrant Workers in Arjowilangun Village, Kalipare District, Malang Regency https://e-journal.unair.ac.id/JGAR/article/view/43065 <p>Arjowilangun Village is situated in the Kalipare District of the Malang Regency and is a major contributor of migrant workers. In reality, the large number of workers who go abroad causes a wide range of problems, including failed departures, illness while working abroad, layoffs before the end of contracts, deceptive contracts, deportation, visa overstaying, nonpayment, and victimization by crime. In this, there is a growing need to protect the villagers of Arjowilangun through regulatory and other legal means. In numerous unfortunate occurrences, the capacity of many manpower is insufficient to comply with Village Regulations. Our Universitas Airlangga Team of Community Service has conducted training and mentoring as part of our collective effort to enhance the organizational capacity for addressing the needs of the community. Particularly, the UNDP's Capacity Development frameworks guided our community service, including engaging stakeholders on capacity development, assessing capacity assets and needs, developing a capacity development response, putting that response into action, and evaluating capacity development. Our service was attended by 37 individuals, including village officials, members of the village representative body, former migrant workers, migrant workers' families, and community leaders. The community service reveals that the knowledge gained as a result of the capacity building efforts was substantial, allowing village leaders in Arjowilangung and other diverse parties to draft local regulations to protect migrant workers. The service and dedication of those involved in both the mentoring and training programs have a significant impact on this, with the support and additional motivation of the village apparatus ensuring that migrant workers receive the best possible services and safety.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> Erna Setijaningrum1 Rochyati Wahyuni Triana Riana Dwi Arifriyanti Anisa Qurota Mawa Adna Copyright (c) 2023 Erna Setijaningrum1, Rochyati Wahyuni Triana, Riana Dwi Arifriyanti, Anisa Qurota Mawa Adna https://creativecommons.org/licenses/by-sa/4.0 2023-12-29 2023-12-29 4 2 90 106 10.20473/jgar.v4i2.43065 Digital Innovation And Business Strategy for SMEs: Building Resilience In The Society 5.0 Era https://e-journal.unair.ac.id/JGAR/article/view/51806 <p><strong>Abstrak</strong></p> <p><strong>&nbsp;</strong></p> <p>Usaha Mikro Kecil dan Menengah (UMKM) telah lama menjadi pilar utama dalam struktur ekonomi Indonesia, menggerakkan roda perekonomian dengan kontribusi yang signifikan. Namun, dalam kondisi perekonomian yang dinamis, eksistensi dan pertumbuhan UMKM masih terus diuji. Tantangan terbesar yang dihadapi pelaku UMKM adalah perubahan paradigma bisnis yang ditandai oleh era Society 5.0. Teknologi telah menjadi kekuatan utama yang mengubah lanskap bisnis secara fundamental. Perubahan ini menciptakan peluang besar, tetapi juga menimbulkan ketidakpastian. Digitalisasi menjadi kunci untuk mengoptimalkan peluang tersebut, terutama dalam pemasaran produk UMKM. Tujuan penelitian ini adalah menganalisis strategi pengembangan UMKM untuk membangun ketahanan bisnis era new Era society 5.0. Kendati teknologi telah menciptakan peluang yang lebih besar bagi UMKM, namun kesiapan mereka dalam beradaptasi dengan digitalisasi belum sepenuhnya terwujud. Kesimpulannya, UMKM menghadapi perubahan paradigma yang signifikan dalam menghadapi era Society 5.0. Digitalisasi menjadi kunci untuk meningkatkan ketahanan bisnis UMKM dengan menerapkan technopreneurship, meskipun kesiapan mereka dalam mengadopsi perubahan tersebut masih menjadi perhatian. Inovasi dalam hal produk, keterlibatan dalam pameran dan festival, penggunaan media sosial dan influencer untuk mempromosikan produk, pembangunan relasi bisnis, peningkatan kualitas layanan, pemahaman media sosial, penjualan melalui marketplace adalah beberapa langkah strategis yang perlu ditempuh untuk memastikan kelangsungan bisnis UMKM di society 5.0</p> <p><strong>&nbsp;</strong></p> <p><strong>Abstract</strong></p> <p>Micro, Small and Medium Enterprises (MSMEs) have long been the main pillars in Indonesia's economic structure, driving the wheels of the economy with a significant contribution. However, in dynamic economic conditions, the existence and growth of MSMEs is still being tested. The biggest challenge faced by MSME players is the change in business paradigm marked by the Society 5.0 era. Technology has become a major force that has fundamentally changed the business landscape. These changes create great opportunities, but they also introduce uncertainty. Digitalization is the key to optimizing these opportunities, especially in marketing MSME products. The aim of this research is to analyze MSME development strategies to build business resilience in the new Era society 5.0 era. Even though technology has created greater opportunities for MSMEs, their readiness to adapt to digitalization has not yet been fully realized. In conclusion, MSMEs are facing a significant paradigm shift in facing the Society 5.0 era. Digitalization is the key to increasing the resilience of MSME businesses by implementing technopreneurship, although their readiness to adopt these changes is still a concern. Innovation in terms of products, involvement in exhibitions and festivals, use of social media and influencers to promote products, building business relationships, improving service quality, understanding social media, selling through marketplaces are some of the strategic steps that need to be taken to ensure the continuity of MSME businesses in society 5.0</p> <p>&nbsp;</p> Roziana Febrianita Retno Mumpuni Endang Sholihatin Safira Septian Anggraini Copyright (c) 2023 Roziana Febrianita, Retno Mumpuni, Endang Sholihatin, Safira Septian Anggraini https://creativecommons.org/licenses/by-sa/4.0 2023-12-29 2023-12-29 4 2 107 122 10.20473/jgar.v4i2.51806 Effectiveness Of Fertilizer Distribution Policy For Farmers In Sumberbendo Village, Probolinggo District https://e-journal.unair.ac.id/JGAR/article/view/53364 <p><strong><em>Abstract</em></strong></p> <p><em>This research is motivated by the complexity of the distribution system of subsidized and non-subsidized fertilizers to farmers, this research is deemed necessary to be carried out in order to find out how the effectiveness of the distribution of subsidized and non-subsidized fertilizers to farmers or POKTAN (Kelompok Tani-Farmer Groups) through kiosk intermediaries as official agents of fertilizer distributors, especially in Sumberbendo Village, Sumberasih District, Probolinggo Regency. The theory used in this study uses Sutrisno's (2010) effectiveness theory by measuring five indicators, namely Program Understanding, Target Accuracy, Timeliness, Achievement of Goals, and Real Change. This research uses qualitative descriptive research methods. The results in this study can be concluded that the effectiveness of the Fertilizer Distribution Policy for Farmers in Sumberbendo Village, Probolinggo Regency can be said to be less effective.</em></p> <p><strong><em>Keywords</em></strong><em>: distribution policy; fertilizer; subsidies</em></p> <p>&nbsp;</p> <p><strong>Abstrak</strong></p> <p><strong>&nbsp;</strong></p> <p>Penelitian ini dilatarbelakangi oleh rumitnya sistem pendistribusian pupuk bersubsidi dan non subsidi kepada petani, penelitian ini dirasa perlu untuk dilakukan guna mengetahui bagaimana efektivitas pendistribusian pupuk bersubsidi maupun nonsubsidi kepada para petani atau POKTAN (Kelompok Tani) melalui perantara kios sebagai agen resmi penyalur pupuk khususnya di Desa Sumberbendo Kecamatan Sumberasih Kabupaten Probolinggo. Teori yang digunakan dalam penelitian ini menggunakan teroi efektivitas Sutrisno (2010) dengan mengukur lima indikator yakni Pemahaman Program, Ketepatan Sasaran, Ketepatan Waktu, Tercapainya Tujuan, dan Perubahan Nyata.. Penelitian ini menggunakan metode penelitian deskriptif kualitatif. Hasil dalam penelitian ini dapat disimpulkan bahwa Efektivitas Kebijakan Distribusi Pupuk Bagi Petani di Desa Sumberbendo Kabupaten Probolinggo dapat dikatakan kurang efektif.</p> <p>&nbsp;</p> <p><strong>Kata kunci</strong>: evaluasi kebijakan distribusi; pupuk; subsidi</p> <p>&nbsp;</p> Oktavia Putri Khoirril Noftarida Dina Novita Nova Dwi Nur Kumala Sari Muhammad Akbar Putra Handoyo Singgih Manggalou Copyright (c) 2023 Oktavia Putri Khoirril, Noftarida Dina Novita, Nova Dwi Nur Kumala Sari, Muhammad Akbar Putra Handoyo, Singgih Manggalou https://creativecommons.org/licenses/by-sa/4.0 2023-12-29 2023-12-29 4 2 123 136 10.20473/jgar.v4i2.53364 Optimization Of The Program Of Environmentally Conscious Areas Of Population Administration (KALIMASADA) In Pakal District Surabaya City https://e-journal.unair.ac.id/JGAR/article/view/53366 <p><strong><em>Abstract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </em></strong></p> <p><em>Public services in Indonesia still face challenges, such as the increasing number of complaints. Moreover, East Java province has the most protests in Indonesia, and the city of Surabaya also has the highest number of complaints in East Java. One of the public services in the city of Surabaya is population administration services at the Surabaya City Population and Civil Registration Service. However, some still are unaware of the importance of population administration documents, so the government launched the Population Administration Aware Community Environmental Area (KALIMASADA) program. As in the Pakal sub-district, 416 people do not have orderly population administration. This research uses program optimization theory to analyze how to optimize the Population Administration Awareness Area (KALIMASADA) program in Pakal District. This research design is descriptive qualitative using primary data through interviews with key informants determined by purposive sampling, observation, and documentation-data—data analysis techniques using interactive models by Miles and Huberman. The results of this research are as follows: 1) The aim is to show that there is coordination between officers, Kasipem, and Head of RT in the KALIMASADA program so that time and costs can be minimized. 2) Alternative decisions show that the collaboration between officers and the RT Head ensures that the community can access services easily. However, there are still officers and the public who do not understand KALIMASADA. 3) Limited resources indicate that there are still obstacles in sub-district budget allocation and a lack of skills of officers in Pakal Sub-district. Still, the availability of infrastructure, such as the RW/RT Hall and internet access, is quite good.</em></p> <p><em>&nbsp;</em></p> <p><strong><em>Keywords</em></strong><em>: </em><em>Optimization, Population Administration, RW Hall Services, Pakal District</em></p> <p>&nbsp;</p> <p><strong>Abstrak</strong></p> <p><strong>&nbsp;</strong></p> <p>Pelayanan publik di Indonesia masih menghadapi tantangan seperti meningkatnya jumlah pengaduan. Terlebih lagi provinsi jawa timur memiliki pengaduan terbanyak di indonesia dan kota surabaya juga memiliki jumlah pengaduan terbanyak di jawa timur. Salah satu pelayanan publik di Kota Surabaya adalah pelayanan administrasi kependudukan di Dinas Kependudukan dan Pencatatan Sipil Kota Surabaya. Namun, masih terdapat masyarakat yang kurang menyadari akan pentingnya dokumen adminsitrasi kependudukan sehingga pemerintah meluncurkan program Kawasan Lingkungan Masyarakat Sadar Administrasi Kependudukan (KALIMASADA). Seperti halnya di kecamatan pakal sebesar 416 jiwa yang belum tertib administrasi kependudukan. Penelitian ini bertujuan untuk menganalisis mengenai bagaimana optimalisasi program Kawasan Lingkungan Sadar Administrasi Kependudukan (KALIMASADA) di Kecamatan Pakal dengan menggunakan teori optimalisasi program. Desain penelitian ini adalah kualitatif deskriptif menggunakan data primer melalui wawancara dengan key informan yang ditentukan secara purposive sampling, observasi, dan dokumentasi. Teknik analisis data menggunakan model interaktif oleh miles and Huberman. Hasil penelitian ini adalah 1) Tujuan, menunjukkan bahwa adanya koordinasi antara petugas, Kasipem dan Ketua RT dalam program KALIMASADA sehingga dapat meminimalisir waktu dan biaya. 2) Alternatif keputusan, menunjukkan bahwa adanya kolaborasi petugas dan Ketua RT memastikan bahwa masyarakat dapat mengakses layanan dengan mudah. Namun masih terdapat petugas dan masyarakat yang belum paham terkait KALIMASADA. 3) Sumberdaya yang membatasi, menunjukkan bahwa masih terdapat kendala dalam alokasi anggaran kecamatan, kurangnya keterampilan petugas di Kecamatan Pakal, namun memiliki ketersediaan infrastruktur sudah cukup baik, seperti adanya Balai RW/RT dan akses internet.</p> <p>&nbsp;</p> <p><em><strong>Kata kunci</strong>: Optimalisasi, Administrasi Kependudukan, Pelayanan Balai RW.</em></p> Sindy Mahrani Susi Hardjati Copyright (c) 2023 Sindy Mahrani, Susi Hardjati https://creativecommons.org/licenses/by-sa/4.0 2023-12-29 2023-12-29 4 2 137 157 10.20473/jgar.v4i2.53366 The Role Of Collaborative Governance In Indonesian Disaster Management https://e-journal.unair.ac.id/JGAR/article/view/53367 <p><strong><em>Abstract</em></strong></p> <p><em>Natural and non-natural disasters are unavoidable in Indonesia because the country's geographical area causes it to be threatened with floods, earthquakes, volcanoes, and tsunamis. Therefore, this study aims to determine the importance of collaborative governance in disaster management. This study used a qualitative approach with literature methods and secondary data to explore the role of collaborative governance in Indonesian disaster management. The results showed that all emergency mitigation requires coordination between government and non-government agencies. Meanwhile, the pre-disaster as one of the disaster management phase enable collaborative governance to create a disaster-resilient community, while the post-disaster </em><em>is performed by applying</em><em> a community-based recovery approach and assist</em><em>ance</em><em> cooperation. Furthermore, weak coordination and leadership are factors affecting the collaboration process.</em></p> <p><em>&nbsp;</em></p> <p><strong><em>Keywords</em></strong><em>: natural disasters, collaborative governance, disaster management, pre disaster, post disaster</em></p> <p><strong>&nbsp;</strong></p> <p><strong>Abstrak</strong></p> <p><strong>&nbsp;</strong></p> <p>Bencana alam dan non-alam tidak dapat dihindari di Indonesia karena kondisi geografis negara yang menyebabkannya terancam oleh banjir, gempa bumi, gunung berapi, dan tsunami. Oleh karena itu, penelitian ini bertujuan untuk mengetahui pentingnya tata kelola kolaboratif dalam penanggulangan bencana. Penelitian ini menggunakan pendekatan kualitatif dengan metode literatur dan data sekunder untuk mengeksplorasi peran tata kelola kolaboratif dalam penanggulangan bencana di Indonesia. Hasil penelitian menunjukkan bahwa semua mitigasi darurat memerlukan koordinasi antara lembaga pemerintah dan non-pemerintah. Sementara itu, prabencana sebagai salah satu tahapan penanggulangan bencana memungkinkan tata kelola kolaboratif untuk mewujudkan masyarakat tangguh bencana, sedangkan pascabencana dilakukan dengan menerapkan pendekatan pemulihan berbasis komunitas dan kerja sama bantuan. Selain itu, lemahnya koordinasi dan kepemimpinan menjadi faktor yang mempengaruhi proses kolaborasi.</p> <p>&nbsp;</p> <p><strong>Kata kunci</strong>: bencana alam, tata kelola kolaboratif, manajemen bencana, pra bencana, pasca bencana</p> Nidaan Khafian Copyright (c) 2023 Nidaan Khafian https://creativecommons.org/licenses/by-sa/4.0 2023-12-29 2023-12-29 4 2 158 175 10.20473/jgar.v4i2.53367