PURSETYANINGSIH, P. Pengaruh Harga, Reputasi, Kualitas Jasa, Promosi, Keterpaksaan Berpindah, Dan Rekomensasi Pada Perilaku Nasabah Berpindah Bank. Journal of Theoretical and Applied Management (Jurnal Manajemen Teori dan Terapan), [S. l.], v. 1, n. 3, 2008. DOI: 10.20473/jmtt.v1i3.2371. Disponível em: https://e-journal.unair.ac.id/JMTT/article/view/2371. Acesso em: 4 aug. 2024.