HERLAMBANG, T. Is There A Fe(Male) Approach In Customer Relationship Management?. Jurnal Manajemen Teori dan Terapan| Journal of Theoretical and Applied Management, [S. l.], v. 2, n. 3, 2009. DOI: 10.20473/jmtt.v2i3.2384. Disponível em: https://e-journal.unair.ac.id/JMTT/article/view/2384. Acesso em: 18 jun. 2025.