MUSNAINI, M. Analisis Kualitas Layanan Konsumen Terhadap Keunggulan Bersaing Jasa Transportasi Darat Pada Pt. Kereta Api Indonesia (Persero) Kelas Argo. Journal of Theoretical and Applied Management (Jurnal Manajemen Teori dan Terapan), [S. l.], v. 4, n. 2, 2011. DOI: 10.20473/jmtt.v4i2.2414. Disponível em: https://e-journal.unair.ac.id/JMTT/article/view/2414. Acesso em: 4 aug. 2024.