SUPRIYADI, S. Studi Empiris Dampak Implementasi Tqm Dan Adopsi Tik Terhadap Kinerja Operasi Pada Pdam Di Jawa Barat. Jurnal Manajemen Teori dan Terapan| Journal of Theoretical and Applied Management, [S. l.], v. 7, n. 1, 2016. DOI: 10.20473/jmtt.v7i1.2684. Disponível em: https://e-journal.unair.ac.id/JMTT/article/view/2684. Acesso em: 16 jun. 2025.