HUSSEIN, A. S.; HAPSARI, R. The Impact of Interactivity, Perceived Effectiveness, Trust, and Experiential Marketing on Online Transportation Customer Loyalty. Jurnal Manajemen Teori dan Terapan| Journal of Theoretical and Applied Management, [S. l.], v. 14, n. 3, p. 324–345, 2021. DOI: 10.20473/jmtt.v14i3.30111. Disponível em: https://e-journal.unair.ac.id/JMTT/article/view/30111. Acesso em: 5 may. 2025.