WURJANINGRUM, F.; ADIENYA, G. Service Performance Measurement Using the Supply Chain Operation Reference Model in The Events and Travel Industry . Jurnal Manajemen Teori dan Terapan| Journal of Theoretical and Applied Management, [S. l.], v. 17, n. 1, p. 134–148, 2024. DOI: 10.20473/jmtt.v17i1.54942. Disponível em: https://e-journal.unair.ac.id/JMTT/article/view/54942. Acesso em: 28 apr. 2025.