ANDIKA; NASUTION, A. A. .; LUTHFIANA, D. N. .; IHSAN, A. .; YUANIDHAR, F. . The Impact of Omnichannel Properties on Customer Engagement and Loyalty in Banking: An SOR Perspective. Journal of Theory and Applied Management (Jurnal Manajemen Teori dan Terapan), [S. l.], v. 17, n. 3, p. 372–392, 2024. DOI: 10.20473/jmtt.v17i3.60265. Disponível em: https://e-journal.unair.ac.id/JMTT/article/view/60265. Acesso em: 3 jan. 2025.