1.
Wandebori H. Proposed Business Strategy Improvement Through Service Quality Gap Model to Increase Membership Coverage of BPJS Ketenagakerjaan. J. Theor. Appl. Manage. [Internet]. 2019 Dec. 19 [cited 2024 Dec. 4];12(3):189-206. Available from: https://e-journal.unair.ac.id/JMTT/article/view/14833