1.
Pratama V, Hartini S. The Effect of Perception of Health Care Service Quality on Patient Satisfaction and Loyalty in Mother and Child Hospital. J. Theor. Appl. Manage. [Internet]. 2020 Dec. 6 [cited 2024 Aug. 4];13(3):234-53. Available from: https://e-journal.unair.ac.id/JMTT/article/view/21139