Haryanto B, T.J S. Pengaruh Relationship Marketing, Trust, Commitment, Citra, Dan Fasilitas Pada Customer Loyalty. J. Theor. Appl. Manage. [Internet]. 2009 Dec. 22 [cited 2024 Aug. 4];2(3). Available from: https://e-journal.unair.ac.id/JMTT/article/view/2385