WIDIHARTI, W.; SUNARYO, S.; PURWANINGSIH, P. Strategi Peningkatan Mutu Pelayanan Keperawatan Berdasarkan Analisis Posisi Perilaku Caring Perawat dengan Jendela Pelanggan. Jurnal Ners, [S. l.], v. 6, n. 1, p. 21–30, 2017. DOI: 10.20473/jn.v6i1.3962. Disponível em: https://e-journal.unair.ac.id/JNERS/article/view/3962. Acesso em: 15 aug. 2024.