AFRICIA, F.; SUPRIYANTO, S.; KUSUMANINGRUM, T. Improving the Services Quality of Educational Staff Based on Satisfaction and Loyalty Analysis of Nursing Students. Jurnal Ners, [S. l.], v. 12, n. 2, p. 164–170, 2017. DOI: 10.20473/jn.v12i2.4628. Disponível em: https://e-journal.unair.ac.id/JNERS/article/view/4628. Acesso em: 15 aug. 2024.