Anggraini, Y., Purwaningsih, P. and Misbahatul, E. (2017) “Analyzed Factors That Leads to the Balanced Scorecard Nursing Care Documentation at Rumah Sakit Jiwa Menur Surabaya”, Jurnal Ners, 5(1), pp. 93–106. doi: 10.20473/jn.v5i1.3929.