SRIMULYO, K.; MARDIYAH, A. Pengaruh Emotional branding Terhadap Loyalitas Konsumen (Customer Loyalty) di Perpustakaan Universitas Airlangga Surabaya. JPUA: Jurnal Perpustakaan Universitas Airlangga: Media Informasi dan Komunikasi Kepustakawanan, [S. l.], v. 10, n. 2, p. 66–82, 2020. DOI: 10.20473/jpua.v10i2.2020.66-82. Disponível em: https://e-journal.unair.ac.id/JPERPUS/article/view/23610. Acesso em: 5 aug. 2024.