ADI, N. M. A. A.; RUKIYAH. Representation of Librarians’ Assertive Behavior in Resolving Librarian Conflicts in the Film Heartbreak Library: Representasi Perilaku Asertif Pustakawan dalam Penyelesaian Konflik Pemustaka pada Film Heartbreak Library. JPUA: Jurnal Perpustakaan Universitas Airlangga: Media Informasi dan Komunikasi Kepustakawanan, [S. l.], v. 15, n. 1, p. 47–53, 2025. DOI: 10.20473/jpua.v15i1.2025.47-53. Disponível em: https://e-journal.unair.ac.id/JPERPUS/article/view/58340. Acesso em: 14 jul. 2025.