ASANTE, E.; NGULUBE, P. Difficulties and opportunities of implementing total quality management in academic libraries of Ghana. Record and Library Journal, [S. l.], v. 10, n. 2, p. 276–291, 2024. DOI: 10.20473/rlj.V10-I2.2024.276-291. Disponível em: https://e-journal.unair.ac.id/RLJ/article/view/54880. Acesso em: 22 jan. 2025.