IRMALASARI, F.; MAYESTI, N. Strategy of National Archives of the Republic of Indonesia (ANRI) in Improving Service Quality: A Case Study of Sub Directorate of Archive Services. Record and Library Journal, [S. l.], v. 3, n. 2, p. 158–171, 2018. DOI: 10.20473/rlj.V3-I2.2017.158-171. Disponível em: https://e-journal.unair.ac.id/RLJ/article/view/7335. Acesso em: 30 jan. 2025.