https://e-journal.unair.ac.id/RLJ/issue/feedRecord and Library Journal2025-06-25T19:50:48+07:00Dyah Puspitasari Srirahayurlj@journal.unair.ac.idOpen Journal Systems<p><strong>Record and Library Journal</strong><span>, with the registered number (</span><a title="E-ISSN LIPI" href="http://u.lipi.go.id/1418742912" target="_blank">E-ISSN: 2442-5168</a><span>). </span>It is a scientific journal that encompasses library science, records, information, and documentation. Record and Library Journal is a medium for researchers, academicians, professionals, practitioners, and students that are interested in the world of librarianship and records. This journal also facilitates knowledge sharing from the results of studies, case study, book review, and literature review.</p><p>Jurnal ilmiah yang mencakup bidang ilmu perpustakaan, kearsipan, informasi, dan dokumentasi. Record and library journal merupakan wadah bagi peneliti, akademisi, profesional, praktisi, dan mahasiswa yang menggeluti dunia kepustakawanan dan kearsipan. Record and library journal juga memfasilitasi share knowledge dari hasil-hasil penelitian, studi kasus, book review, dan literature review.</p><div class="separator"> </div>https://e-journal.unair.ac.id/RLJ/article/view/63673Didactic bibliotherapy for character and moral development2024-09-27T13:44:05+07:00Susanti Agustinasusant@upi.eduLinda Setiawatilindasetiawati@upi.eduRiche Cynthia Johanriche@upi.eduAngga Hadiapurwaangga@upi.edu<p><strong>Background of the study:</strong> Awareness of the importance of psychological well-being and personal growth progressively leads to the use of bibliotherapy in education, libraries, and psychology in all age groups. However, the lack of understanding of how to select and determine the right reading materials for each different age group in the context of bibliotherapy remains a challenge that needs to be addressed.</p> <p><strong>Purpose: </strong>This study aims to explore the method of analyzing the content of certain books or literature in personal growth and motivation through didactic bibliotherapy.</p> <p><strong>Methods: A </strong>systematic literature review (SLR) of various studies was conducted using the PRISMA framework. The review includes the selection and evaluation of bibliotherapy reading materials based on their didactic values and techniques, including character reflection, moral conflict resolution, and narrative structure.</p> <p><strong>Findings: </strong>This review clarifies that didactic content analysis is essential for improving the educational and therapeutic impact of bibliotherapy. It identifies key didactic principles such as relevance to personal experiences, emotional engagement through relatable characters, and reflective narrative techniques.</p> <p><strong>Conclusion</strong>: When combined with strong didactic principles, structured reflective approaches, and problem-solving techniques, bibliotherapy can make a significant contribution to psychological therapy and educational contexts by promoting self-reflection, problem-solving skills, and emotional management.</p>2025-06-25T00:00:00+07:00Copyright (c) 2025 Susanti Agustina, Linda Setiawati, Riche Cynthia Johan, Angga Hadiapurwahttps://e-journal.unair.ac.id/RLJ/article/view/60507The Most Cited Article on Sustainable Development Goals2024-07-17T09:13:38+07:00Syahrul Fauzisyahrul@ugm.ac.idPurwokopurwoko@mail.ugm.ac.idWinarsihwiwin_geo@ugm.ac.idMaryonomasyono@ugm.ac.id<p><strong>Background of the study:</strong> This study investigates the main basis for public recognition of the merits of scientists, which has always been the system of scientific publications and citations.</p> <p><strong>Purpose: </strong>The purpose of this study was to identify the most cited publications focusing on SDGs and identify the publications that contribute the most to the SDGs to provide readers with useful historical information on current relevant research.</p> <p><strong>Methods: </strong>This study used bibliometric analysis in a qualitative descriptive approach. A search of all databases and journals accessible in Elsevier’s Scopus was performed on May 31st, 2024. The document search was performed using the query “SDGs,” yielding 17.834 results. The most cited papers were identified, and data were extracted. All references contained within the most cited articles were collected.</p> <p><strong>Findings</strong>: The most cited articles were published in 97 different journals from 13 countries. The most cited article is “Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2): An overview of viral structure and host response” by Astuti and Ysrafil, published in 2020 in the journal Diabetes and Metabolic Syndrome: Clinical Research and Reviews with 691 citations and on SDG 3: Good Health and Well-being. The largest contribution of SDG insightful articles was contributed by articles on SDG 3 (Good Health and Well-Being). Included are a list of the most cited articles, the top seven journals these publications most frequently appeared in, the top institutional affiliations, the top international collaborations of the most cited publications, the trend of subject area on SDGs, and publications by Cite Score Quartile.</p> <p><strong>Conclusion: </strong>The most cited works regarding SDGs have been found and examined in this study. For further research, this study will be used as a historical reference. This study will also provide a guide to facilitate effective SDG research and offer insight into the developments of SDG research.</p>2025-06-25T00:00:00+07:00Copyright (c) 2025 Syahrul Fauzi, Purwoko, Winarsih, Maryonohttps://e-journal.unair.ac.id/RLJ/article/view/65847Microclimate management in libraries2024-11-24T23:31:46+07:00Muhammad Asyep Syam'aeniasyepsyam@gmail.comMuhamad Prabu Wibowoasyepsyam@gmail.comTamara Adriani Salimasyepsyam@gmail.com<p><strong>Background of the study: </strong>Increasingly extreme climate change requires libraries to develop microclimate management strategies to maintain valuable ecosystems.</p> <p><strong>Purpose:</strong> This study aims to systematically review the literature on best practices for microclimate management in libraries, with a particular focus on temperature and humidity control.</p> <p><strong>Method:</strong> Utilizing the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) framework, this study screened and analyzed 25 scientific articles published between 2014 and 2024.</p> <p><strong>Findings:</strong> The results of this study show that maintaining microclimate stability in libraries requires an integrated approach combining HVAC systems, ventilation strategies, and monitoring technologies. Automated control systems and natural ventilation strategies both play critical roles in achieving effective microclimate management tailored to the specific conditions of each library.</p> <p><strong>Conclusion</strong>: Microclimate management in libraries is crucial for ensuring the long-term preservation of collections. Effective strategies tailored to local conditions not only safeguard valuable materials but also contribute to the sustainability of the storage environment. These findings emphasize the importance of integrating appropriate technologies and methods to support the continued conservation of library resources.</p>2025-06-25T00:00:00+07:00Copyright (c) 2025 Muhammad Asyep Syam'aeni, Muhamad Prabu Wibowo, Tamara Adriani Salimhttps://e-journal.unair.ac.id/RLJ/article/view/64578Knowledge mapping of research data management2024-10-27T11:58:15+07:00Mohd Ikhwan Ismailikhwanismailphd@gmail.comA. Abrizahabrizah@um.edu.mySamsul Farid Samsuddinsamsulfarid@um.edu.my<p><strong>Background of the study: </strong>Discussions on RDM have grown rapidly in scholarly platforms, emerging as a key topic within library and information science (LIS). While existing studies have reviewed and analyzed RDM literature, their scope is often limited to specific areas or timeframes. It is necessary for a detailed and current analysis of RDM literature, providing deeper insights into its complexities, evolution, and future directions.</p> <p><strong>Purpose: </strong>The study presents mapping knowledge domains as a method to uncover the thematic landscape, identify significant clusters, and provide a structured understanding of interconnected concepts within the field of RDM.</p> <p><strong>Method: </strong>Data were retrieved from Elsevier’s Scopus database as of August 2023. The study conducts bibliometric analysis to examine geographical distribution, publication outlet, authorship trends, and performance metrics within the field.</p> <p><strong>Findings: </strong>The dataset spans from 1977 to 2023, with an increase in publications exceeding ten per year from 2012 onwards, amounting to 684 documents in various languages and reference types. The study identifies four research clusters derived from these documents, highlighting key themes namely, RDM services, data sharing, information systems, and data management.</p> <p><strong>Conclusion</strong>: The findings underscore the growth of RDM-related research and contribute to a deeper understanding of the underlying structure of RDM, for researchers, practitioners, and policymakers, enabling them to address current challenges and anticipate future developments in this rapidly evolving field.</p>2025-06-25T00:00:00+07:00Copyright (c) 2025 Mohd Ikhwan Ismail, A. Abrizah, Samsul Farid Samsuddinhttps://e-journal.unair.ac.id/RLJ/article/view/61924 Retooling and re-skilling of cataloguing librarians in the digital era2024-08-15T16:57:48+07:00Kemi Jummai OlayemiPrettykem1006@yahoo.comOlalekan Moses Olayemilekus2000@yahoo.comJuliana Patrick MichaelOjihjulian@gmail.com<p><strong>Background of the study</strong>: The digital transformation of library resources and users has introduced significant changes to the cataloguing process, necessitating a retooling and re-skilling of cataloguing librarians to keep pace with evolving technologies and practices.</p> <p><strong>Purpose</strong>: The study was designed to investigate the issues associated with retooling and re-skilling cataloguing librarians in the digital era.</p> <p><strong>Method</strong>: This study adopted a mixed method, incorporating both quantitative and qualitative research approaches. The study population comprised cataloguers across libraries in Nigeria. For the quantitative component, a structured questionnaire was used, while the qualitative aspect involved semi-structured interviews with selected participants to gain deeper insights and clarification on certain responses provided in the questionnaire.</p> <p><strong>Findings</strong>: The findings demonstrated that the majority of the respondents indicated that they are already applying some digital tools, such as computers, the internet, and library software management to cataloguing library materials due to their availability, while a few are yet to. The findings showed that a majority of the cataloguers possess digital skills, but many still have low skills for creating metadata for digital resources. The study also revealed that respondents’ perceived implications of the digital era for cataloguing practice can lead to new roles and responsibilities, organizational changes, copy cataloguing, and the introduction of non-professionals and non-cataloguers to cataloguing profession.</p> <p><strong>Conclusion</strong>: Based on the findings, the study concludes that a majority of Nigerian cataloguers have embraced the use of digital tools in cataloguing, and possess the digital skills required for the digital era.</p>2025-06-25T00:00:00+07:00Copyright (c) 2025 Kemi Jummai Olayemi, Olalekan Olayemi, Juliana Patrick Michaelhttps://e-journal.unair.ac.id/RLJ/article/view/60489Perspectives on library services2024-07-17T08:13:18+07:00Camia Lasigcma_lasig@clsu.edu.phRoselyn M. Madiacma_lasig@clsu.edu.phNuelah SJ. Reyescma_lasig@clsu.edu.phVanessa B. Moralescma_lasig@clsu.edu.phRichie N. Garabilescma_lasig@clsu.edu.ph<p><strong>Background of the study: </strong>For libraries to be relevant and efficient, their services must adapt to the changing requirements and preferences of its patrons. Continuous development requires an understanding of how undergraduate students use the resources and services provided by libraries, as well as how satisfied they are with these offerings.</p> <p><strong>Purpose: </strong>The purpose of this study is to determine undergraduate usage patterns, satisfaction levels, and perspectives about the staff, resources, services, and facilities provided by the university library.</p> <p><strong>Method: </strong>This study employs a descriptive survey design to explore the utilization and satisfaction of library services and facilities among undergraduate students and the collected data were analyzed using both quantitative and qualitative methods.</p> <p><strong>Findings: </strong>The study reveals that undergraduate students at Central Luzon State University frequently utilize the university library, primarily for academic and research purposes. Overall, students express high levels of satisfaction with the library personnel, the collection of books and theses, security facilities, the process for returning materials, and orientation services. However, critical areas needing improvement include increasing staff numbers, updating the library collection, providing more chairs and tables, and enhancing internet connectivity.</p> <p><strong>Conclusion</strong>: The library is a crucial component in molding the learning environment of any successful academic institution. Identifying and addressing areas that need improvement is crucial for both maintaining and improving student satisfaction, as well as efficiently fulfilling their academic requirements.</p>2025-06-25T00:00:00+07:00Copyright (c) 2025 Camia Lasig, Roselyn M. Madia, Nuelah SJ. Reyes, Vanessa B. Morales, Richie N. Garabileshttps://e-journal.unair.ac.id/RLJ/article/view/62112System quality and use of open educational resources among postgraduate students2024-08-20T20:13:52+07:00Adedoyin Oluwatosin Esansayrald@yahoo.comMonday Obaidjevwre Ogbomomogbomo@yahoo.comEsoswo Francisca Ogbomoesoobas@gmail.com<p><strong>Background of the study: </strong>OER is very beneficial and its adoption and usage by Nigeria universities as recommended by the federal government through National Universities Commission was expected to transmit to national acceptance because of the benefits accrued. Unfortunately, the story is different as so many universities are yet to key into this policy.</p> <p><strong>Purpose: </strong>This study investigated the quality of the system and postgraduate students' use of open educational resources in federal universities in South-West, Nigeria. The purpose of the study was to find out how postgraduate students at federal universities in South-West Nigeria used open educational resources.</p> <p><strong>Method: </strong>The study's research design is a correlational survey design and includes 9,436 master's degree students as its population; using quota sampling, the sample size is 377. 377 copies of the questionnaire were given in total, and 330 of those were determined to be usable, indicating an 88% response rate. With a criterion mean of 2.50, the data was analyzed using inferential statistics to address the research objectives.</p> <p><strong>Findings: </strong>As a result, the following findings were reached. In South-West Nigerian federal universities, postgraduate students have access to excellent quality open educational resources. Postgraduate students use university-based free educational resources to a very little extent. The use of Open Educational Resources (OER) by postgraduate students at universities is negatively correlated with the quality of systems.</p> <p><strong>Conclusion: </strong>The study thereby recommends that OER platform providers should ensure they sustain the system quality of OER repositories in order to attract more students to its usage and there should be training and retraining such as workshops to educate the postgraduate students on how to use OER.</p>2025-06-25T00:00:00+07:00Copyright (c) 2025 Adedoyin Oluwatosin Esan, Monday Obaidjevwre Ogbomo, Esoswo Francisca Ogbomohttps://e-journal.unair.ac.id/RLJ/article/view/63884Understanding user needs and seeking behavior in the age of information revolution2024-10-03T15:01:48+07:00Md. Atikuzzamanatik.iis@nstu.edu.bdSK Mamun Mostofamostofa@du.ac.bdMashiat Tabassummashiattabassum@gmail.com<p><strong>Background of the study: </strong>Information has become a powerful element that shapes our thoughts, decisions, opinions and holistic approach towards life. The requirement for information ranges from personal and professional development to social survival</p> <p><strong>Purpose: </strong>The main purpose of this study is to assess the information needs and information-seeking behavior of the users of a southern public university library in Bangladesh.</p> <p><strong>Method: </strong>A quantitative approach was used to explain the information-seeking behavior of the student-users of the target library. A structured questionnaire was used to collect data from the users/students. A simple random sampling technique was used to reach the target population. The link to the questionnaire was sent to almost 350 students and finally, 205 responses were retrieved with a response rate of 58.5%. The collected data were analyzed using the Statistical Package for the Social Sciences (SPSS) version 25.</p> <p><strong>Findings: </strong>The study discovered that students of Noakhali Science and Technology University (NSTU) mostly use the library for studying and internet access. Library books are the most popular resource. Obstacles to information access, including a scarcity of book copies, inexperience with the library catalog, and a perception of insufficient resources, were major barriers to seeking information. The present study revealed that gender did not have a major impact on the purposes of visiting the library. Significant differences were found between age groups, demonstrating that preferences change as students progress through their academic lives.</p> <p><strong>Conclusion: </strong>The achieved findings are a new discovery for the students of the southern part of Bangladesh, as no previous studies have been published in this part of Bangladesh.</p>2025-06-25T00:00:00+07:00Copyright (c) 2025 Md. Atikuzzaman, SK Mamun Mostofa, Mashiat Tabassumhttps://e-journal.unair.ac.id/RLJ/article/view/63994The The effect of records management on the effectiveness of human resource performance in public services2024-10-07T16:48:13+07:00Muhammad Rosyihan Hendrawanmrhendrawan@ub.ac.idAzman Mat Isaazmanmi@uitm.edu.myAhmad Zam Hariro Samsudinahmadzam@uitm.edu.my<p><strong>Background of the study: </strong>Records management plays a vital role in supporting administrative performance, particularly human resource effectiveness, in public service institutions. However, inadequate records management practices in local government offices, especially in developing regions, can hinder service delivery, transparency, and accountability.</p> <p><strong>Purpose: </strong>This study aims to examine the effect of records management on the effectiveness of human resource performance within the Sawahlunto Municipality Office of Population and Civil Registration in Indonesia.</p> <p><strong>Method: </strong>A quantitative explanatory approach was adopted, using a saturated sampling technique involving 75 respondents. Data was collected through structured questionnaires. Inferential analysis using simple linear regression showed a moderate positive relationship and a coefficient of determination, indicating that records management accounts for 14% of the variation in human resource performance.</p> <p><strong>Findings: </strong>The findings emphasize that digitalization, record classification, and staff training significantly enhance administrative speed and productivity. While records management is not the sole determinant of human resource performance, it functions as a strategic enabler.</p> <p><strong>Conclusion</strong>: The study supports institutional reform efforts by highlighting the importance of integrated records management systems in improving public sector human resource outcomes.</p>2025-06-25T00:00:00+07:00Copyright (c) 2025 Muhammad Rosyihan Hendrawan, Azman Mat Isa, Ahmad Zam Hariro Samsudinhttps://e-journal.unair.ac.id/RLJ/article/view/64443From cyberspace to mindspace2024-10-20T07:27:55+07:00Roro Isyawati Permata Ganggir.isya.ganggi@live.undip.ac.idMaftuh Dadang Setianadadangmaftuh21@gmail.comRani Tiyas Budiyantir.isya.ganggi@live.undip.ac.id<p><strong>Background of the study: </strong>The response of members of the motorcycle community in Semarang to social media is in the spotlight because it triggers brawls. A person's ability to respond to digital information is interesting to study from two sides: the information science side, which focuses on digital literacy, and the psychology side, which uses the Freudian psychoanalytic approach.</p> <p><strong>Purpose: </strong>A more profound investigation is required to ascertain the Freudian psychoanalytic perspective on digital literacy of the motorcycle community in Semarang.</p> <p><strong>Method: </strong>Qualitative research with a phenomenological approach was selected to investigate the experiences of motorcycle community members in Semarang regarding digital literacy. Data were gathered through interviews, observations, and document analysis. This research involved six informants who are members of the motorcycle community in Semarang.</p> <p><strong>Findings: </strong>The relationship between psychoanalysis and digital literacy can be utilized to gain insight into the Freudian psychoanalytic perspective on digital literacy within the motorcycle community in Semarang. One of the critical areas of study in Freudian psychoanalysis is the development of an individual's cognitive processes. As observed through psychoanalytic lenses, the digital literacy abilities of motorcycle community members in Semarang can be understood based on three fundamental elements: the id, ego, and superego.</p> <p><strong>Conclusion</strong>: A complex array of internal and external factors shapes the digital literacy behavior of the motorcycle community in Semarang. The internal elements are primarily influenced by Freudian psychoanalysis, which posits the existence of three fundamental psychological drives: the id, ego, and superego. In contrast, external elements are shaped by mind space, which encompasses both cognitive processes and environmental factors. These two domains collectively influence an individual's behavior, thought patterns, and decision-making abilities.</p>2025-06-25T00:00:00+07:00Copyright (c) 2025 Roro Isyawati Permata Ganggi, Maftuh Dadang Setiana, Rani Tiyas Budiyantihttps://e-journal.unair.ac.id/RLJ/article/view/65063Religious literacy for strengthening identity and solidarity of the Cham Muslim Community in Cambodia2024-11-06T08:41:53+07:00Lailatur Rahmilailaturrahmi@uinib.ac.idNelmawarni Nelmawarninelmawarni@uinib.ac.idLisna Sandoralailaturrahmi@uinib.ac.idMath Alfilailaturrahmi@uinib.ac.idMawaddah Warahma Hutagalunglailaturrahmi@uinib.ac.id<p><strong>Background of the study:</strong> The Cham Muslim community in Roka Po Pram, Cambodia, faces structural barriers in preserving their religious identity due to the dominance of Theravada Buddhism, lack of qualified teachers, and inadequate religious education infrastructure.</p> <p><strong>Purpose: </strong>This study aims to enhance religious literacy and reinforce the community’s cultural and social identity through a participatory model.</p> <p><strong>Method: </strong>A Community-Based Research (CBR) approach was applied in four stages: foundation, planning, data collection, and action. Data were collected through interviews, focus group discussions, and participatory observations involving teachers, parents, youth, and local leaders.</p> <p><strong>Findings: </strong>The results revealed increased community engagement, improved teaching capacity through local training initiatives, and the effective use of digital tools like WhatsApp and YouTube to support religious learning. Dialogical spaces were also created to foster social cohesion.</p> <p><strong>Conclusion</strong>: Religious literacy, developed through contextual and dialogical methods, serves not only as knowledge transmission but also as a strategic tool for minority empowerment and cultural preservation. The model offers a replicable framework for other marginalized groups.</p>2025-06-25T00:00:00+07:00Copyright (c) 2025 Lailatur Rahmi, Nelmawarni Nelmawarni, Lisna Sandora, Math Alfi, Mawaddah Warahma Hutagalunghttps://e-journal.unair.ac.id/RLJ/article/view/66375Technology-related continuing professional development activities in supporting digital transformation in academic libraries in Uganda2024-12-05T20:11:04+07:00Sarah Nakazibasaranakaziba@gmail.comPatrick Ngulube saranakaziba@gmail.com<p><strong>Background of the study:</strong> To survive and thrive in a technologically advanced academic setting, librarians working in academic libraries need to revamp their competencies and knowledge through technology-rated continuing professional development.</p> <p><strong>Purpose: </strong>The purpose of this study was to examine the role of technology-related continuing professional development activities in enhancing digital transformation in selected Ugandan academic libraries.</p> <p><strong>Method: </strong>A convergent parallel mixed methods design was used to collect qualitative and quantitative data from six universities in Uganda. Qualitative data were obtained from six University Librarians working in these universities, and quantitative data were collected from 76 librarians with a minimum degree-level qualification.</p> <p><strong>Findings: </strong>The findings revealed that the librarians who had gained digital competencies from attending technology-related CPD activities had implemented or supported various digital transformations in their institutions. Thus, concluding that technology-related CPDs have a role in implementing digital competencies in academic libraries.</p> <p><strong>Conclusion</strong>: The findings further revealed several challenges affecting the implementation of digital transformation, such as a lack of awareness of digital technologies, insufficient ICT infrastructure, limited staff, librarians’ failure to understand their changing roles, limited funding, absence of relevant policies or frameworks, and limited management support.</p>2025-06-25T00:00:00+07:00Copyright (c) 2025 Sarah Nakaziba, Patrick Ngulube https://e-journal.unair.ac.id/RLJ/article/view/66463Accessible information and inclusive education for students with disabilities in Universitas Airlangga, Indonesia2024-12-06T18:31:49+07:00Myrtati Dyah Artariamyrtati.artaria@fisip.unair.ac.idMein-Woei Suenblake@asia.edu.twSayf Muhammad Alaydrussayf.muhammad.alaydrus-2021@fisip.unair.ac.id<p><strong>Background of the study: </strong>Education is a basic human right for all, including persons with disabilities. The right to information for students with disabilities is guaranteed by the national law of the Republic of Indonesia. However, students with disabilities still face discrimination and marginalization on campus that might impede their academic achievement and subjective well-being.</p> <p><strong>Purpose: </strong>This study aims to explore information experiences of students with disabilities in Universitas Airlangga, which includes information on university policies, research opportunities, student organizations, and career opportunities.</p> <p><strong>Method: </strong>This study employed a mixed-methods approach by conducting in-depth interviews with students with disabilities (n = 5), surveys with non-disabled students (n = 106), and focus group discussions with faculty representatives (n = 10).</p> <p><strong>Findings: </strong>This study found that inaccessible information continues to be a problem for students with disabilities. However, some of their non-disabled peers, professors, and staff members have been relatively helpful in navigating their respective campus lives. The commitment to inclusive education is shown by the university and faculties within, but effective and sustainable action is required to tackle these issues.</p> <p><strong>Conclusion</strong>: The authors recommend that the university utilize already-existing organizations to conduct workshops and promote inclusive learning on campus.</p>2025-06-25T00:00:00+07:00Copyright (c) 2025 Myrtati Dyah Artaria, Mein-Woei Suen, Sayf Muhammad Alaydrushttps://e-journal.unair.ac.id/RLJ/article/view/66943The The role of leadership communication and organizational communication satisfaction in improving librarians' agility2024-12-15T17:08:40+07:00Ira Dwi Rachmanialpha.iradwi@gmail.comSarwititi Sarwoprasodjosarwititi@apps.ipb.ac.idPudji Muljonopudjimuljono@gmail.comRiko Bintari Pertamasaripertamasari1@gmail.com<p><strong>Background of the study: </strong>In the VUCA era, librarians must have an agile character, namely the ability to be proactive, adapt quickly, remain resilient in the face of unexpected changes, and be innovative in performance</p> <p><strong>Purpose: </strong>This study aims to investigate the influence of leadership communication on the agility of librarians working in special libraries within the scope of the Ministry of Agriculture.</p> <p><strong>Method: </strong>Using a high-order construct model, Partial Least Squares Structural Equation Modeling (PLS-SEM) was used to analyze data collected from 103 librarians via the survey method.</p> <p><strong>Findings: </strong>The result of this study showed a significant influence of leadership communication on librarians' agility mediated by librarians' communication satisfaction.</p> <p><strong>Conclusion</strong>: This study emphasizes the importance of leadership communication and a good communication climate in the library unit in the Ministry of Agriculture to create communication satisfaction that increases the agility of librarians.</p>2025-06-25T00:00:00+07:00Copyright (c) 2025 Ira Dwi Rachmani, Sarwititi Sarwoprasodjo, Pudji Muljono, Riko Bintari Pertamasarihttps://e-journal.unair.ac.id/RLJ/article/view/67723The evaluation of quality of library services2024-12-27T20:49:00+07:00Ndaru Ramadhanndaru21001@mail.unpad.ac.idSetiawatisetiawati21001@mail.unpad.ac.idAyunia Hasanahayunia21001@mail.unpad.ac.idSelvi Centiaselvi.centia@unpad.ac.id<p><strong>Background of the study:</strong> Libraries, as public service providers, have an obligation to provide excellent service. Evaluation of the quality of public services from a gender perspective can help policymakers to develop gender-based services, retain current service users, and attract new service users.</p> <p><strong>Purpose</strong>: To evaluate the quality of library services at the Balai Yanpus DPAD DIY from a gender perspective and to prepare recommendations for improvements for the Balai Yanpus DPAD DIY.</p> <p><strong>Method</strong>: This research uses quantitative methods and data collection techniques through questionnaires with 270 respondents. Data was analyzed using gap analysis, conformity analysis, and visualization using the Importance Performance Analysis (IPA) method via SPSS Version 26 software.</p> <p><strong>Findings</strong>: Based on the gap and conformity analysis results, it is known that female and male respondents have different service quality indicators that are considered to meet users expectations. There are 5 indicators for female users and 6 indicators for male users that have succeeded in meeting the expectations. These indicators also have a level of conformity value exceeding 100%. The results of the IPA Matrix analysis of male and female service users also show that there are 5 indicators in Quadrant 3 so that they require improvement even though they are not the main priority.</p> <p><strong>Conclusion</strong>: This study concludes that the quality of library services at Balai Yanpus DPAD DIY still needs to be improved in order to achieve maximum public satisfaction and provide excellent services. This study contributes to the development of studies related to public services and library science by taking a gender perspective in its analysis.</p>2025-06-25T00:00:00+07:00Copyright (c) 2025 Ndaru Ramadhan, Setiawati, Ayunia Hasanah, Selvi Centia