Digital Leadership and AI Literacy Among Financial Technology Professionals: An Empirical Investigation of Relationships and Predictive Capabilities
Downloads
This research examined the association between digital leadership capabilities and artificial intelligence literacy among fintech professionals, examining how human-centric leadership dimensions correlate with AI competency components and their predictive relationships. A quantitative correlational design was employed with 76 financial technology professionals across diverse roles and organizations. Data collection employed the validated Digital Leadership Scale, which evaluates seven human-centered dimensions, along with the AI Literacy Scale that examines four essential components. Significant positive correlations were found between all digital leadership dimensions and AI literacy components, with an overall strong relationship between constructs. Operations managers showed the highest digital leadership levels while data engineers demonstrated superior AI literacy. Regression modeling demonstrated that digital leadership dimensions together accounted for 28.3% of the variance observed in AI literacy, though individual dimensions were non-significant due to multicollinearity, suggesting digital leadership functions as a holistic construct. Results indicate that comprehensive digital leadership development programs addressing multiple dimensions simultaneously may enhance AI literacy more effectively than isolated skill-building initiatives. The validated relationship between digital leadership and AI literacy provides evidence-based support for integrated leadership development strategies in technology-intensive environments, particularly benefiting fintech organizations navigating AI-driven transformation challenges.
Abbu, H., Khan, S., Mugge, P., & Gudergan, G. (2025). Building digital-ready leaders: Development and validation of the human-centric digital leadership scale. Digital, 5(1), 7. https://doi.org/10.3390/digital5010007
Barroso, M., & Laborda, J. (2022). Digital transformation and the emergence of the Fintech sector: Systematic literature review. Digital Business, 2(2), Article 100028. https://doi.org/10.1016/j.digbus.2022.100028
Bock, T., & von der Oelsnitz, D. (2025). Leadership-competences in the era of artificial intelligence -- a structured review. Strategy & Leadership, 53(3), 235-255. https://doi.org/10.1108/SL-09-2024-0100
Breidbach, C. F., Keating, B. W., & Lim, C. (2020). Fintech: research directions to explore the digital transformation of financial service systems. Journal of Service Theory and Practice, 30(1), 79-102. https://doi.org/10.1108/JSTP-08-2018-0185
Chiu, T. K. F., Chen, Y., Yau, K. W., Chai, C.-S., Meng, H., King, I., Wong, S., & Yam, Y. (2024). Developing and validating measures for AI literacy tests: From self-reported to objective measures. Computers and Education: Artificial Intelligence, 7, Article 100282. https://doi.org/10.1016/j.caeai.2024.100282
Gunawan, Santoso, B., Fadillah, M. I., & Supriatna, D. (2025). Digital leadership and innovation: A systematic literature review of theoretical foundations, research emphases, and methodological approaches. Cakrawala: Management Science Journal, 2(2), Article e59ajhk72. https://doi.org/10.63541/59ajhk72
Hamzah, N. H., Radzi, N. M., & Omar, I. M. (2025). Digital leadership competencies through a systematic literature review: Bridging educational development and organizational success. International Journal of Modern Education, 7(24), 37–64. https://doi.org/10.35631/IJMOE.724003
Hensellek, S. (2020). Digital leadership: A framework for successful leadership in the digital age. Journal of Media Management and Entrepreneurship, 2(1), 15. https://doi.org/10.4018/JMME.2020010104
Hossain, S., Fernando, M., & Akter, S. (2025). Digital leadership: Towards a dynamic managerial capability perspective of artificial intelligence-driven leader capabilities. Journal of Leadership & Organizational Studies, 32(2). https://doi.org/10.1177/15480518251319624
Kamuangu, P. (2024). Digital transformation in finance: A review of current research and future directions in FinTech. World Journal of Advanced Research and Reviews, 21(3), 1667-1675. https://doi.org/10.30574/wjarr.2024.21.3.0904
Nguyen, P. M. B., Vo, X. V., Truong, G. N. T., & Truong, G. L. N. (2025). Digital leadership: A systematic literature review and research direction. The Service Industries Journal. Advance online publication. https://doi.org/10.1080/02642069.2025.2512779
Nong, Y., Cui, J., He, Y., Zhang, P., & Zhang, T. (2024). Development and validation of an AI literacy scale. Journal of Artificial Intelligence Research, 1(1), 17-26. https://doi.org/10.70891/JAIR.2024.100029
Sayari, S., Mgadmi, N., Ben Dhaou, I., Almehdar, M., Chishty, S. K., & Rabeh, A. (2025). Advancing sustainable development through digital transformation and FinTech innovation. Sustainability, 17(11), Article 4924. https://doi.org/10.3390/su17114924
Senyo, P. K., Karanasios, S., Agbloyor, E. K., & Choudrie, J. (2024). Government-led digital transformation in FinTech ecosystems. The Journal of Strategic Information Systems, 33(3), Article 101849. https://doi.org/10.1016/j.jsis.2024.101849
Wang, B., Rau, P.-L. P., & Yuan, T. (2022). Measuring user competence in using artificial intelligence: Validity and reliability of artificial intelligence literacy scale. Behaviour & Information Technology, 42(3), 1-14. https://doi.org/10.1080/0144929X.2022.2072768
Wu, C.-H., & Pambudi, P. D. L. (2025). Digital transformation in FinTech: Choosing between application and Software as a Service (SaaS). Asia Pacific Management Review, 30(2), Article 100342. https://doi.org/10.1016/j.apmrv.2024.12.006
Yuan, C. W. (T.), Tsai, H.-Y. S., & Chen, Y.-T. (2024). Charting competence: A holistic scale for measuring proficiency in artificial intelligence literacy. Journal of Educational Computing Research, 62(7). Advance online publication. https://doi.org/10.1177/07356331241261206
Copyright (c) 2025 Jefferson Bulan, Stephen Jay Co

This work is licensed under a Creative Commons Attribution 4.0 International License.