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Improving the Service Quality In A Board Game Café with Quality Function Deployment Method

DOI : 10.20473/sabr.v1i2.49698
Mikhael Bima Winarto, Febriana Wurjaningrum
146-155
Abstract : 136
PDF : 93

Perspicacity Customer Satisfaction of Online Banking: A Study in India

DOI : 10.20473/sabr.v2i2.53845
Saraswati Chauhan, Netra Pal Singh
118-130
Abstract : 69
PDF : 45

Enhancing The Service Quality of The Tour and Travel SME By Integrating Servqual Dimensions, Kano Model, and Fishbone Diagram

DOI : 10.20473/sabr.v1i2.50943
Taufiq Asy'ari Hidayatullah, Febriana Wurjaningrum
183-197
Abstract : 127
PDF : 98
1 - 3 of 3 items