BAHTERA, N. T.; MUNAWAROH, V. F. . Analyzing Customer Satisfaction’s Effect as Intervening Variable of Service Quality Influencing Customer Loyalty: Indonesian Perspective. TIJAB (The International Journal of Applied Business), [S. l.], v. 6, n. 2, p. 199–212, 2022. DOI: 10.20473/tijab.v6.I2.2022.38567. Disponível em: https://e-journal.unair.ac.id/TIJAB/article/view/38567. Acesso em: 8 jun. 2025.