SIMANJUNTAK, M. Intergenerational Dynamics of Consumer Complaint Behavior: The Impact of Self-Concept, Values, and Emotional Intelligence. TIJAB (The International Journal of Applied Business), [S. l.], v. 9, n. 2, p. 209–225, 2025. DOI: 10.20473/tijab.v9.I2.2025.68006. Disponível em: https://e-journal.unair.ac.id/TIJAB/article/view/68006. Acesso em: 19 nov. 2025.