IBHAR, frinov feldiko. E-Servqual Analysis of Satisfaction and Loyalty on Tokopedia Consumers in Riau Province. TIJAB (The International Journal of Applied Business), [S. l.], v. 6, n. 1, p. 01–16, 2022. DOI: 10.20473/tijab.v6.I1.2022.33673. Disponível em: https://e-journal.unair.ac.id/TIJAB/article/view/33673. Acesso em: 13 apr. 2024.