Bahtera, Novyandri Taufik, and Vina Firkiyatul Munawaroh. 2022. “Analyzing Customer Satisfaction’s Effect As Intervening Variable of Service Quality Influencing Customer Loyalty: Indonesian Perspective”. TIJAB (The International Journal of Applied Business) 6 (2):199-212. https://doi.org/10.20473/tijab.v6.I2.2022.38567.