Maziyah N, Vitasari P. The Dominant Effect of Electronic Service Quality Attributes on Affective, Conative, and Action Electronic Customer Loyalty on Shopee E-Commerce Users in East Java. TIJAB [Internet]. 2022 Apr. 25 [cited 2024 Aug. 18];6(1):107-19. Available from: https://e-journal.unair.ac.id/TIJAB/article/view/31934