ANALYSIS OF BANK HEALTH LEVELS AND THE USE OF BRANCHLESS BANKING USING THE RGEC METHOD AT BANK KB BUKOPIN SYARIAH 2016- 2020

A healthy bank is a bank that can carry out its functions optimally. Banks are intermediary institutions
and can foster public trust in innovative, efficient, and effective bank performance. The existence of an
assessment of the soundness of the bank is very much needed for the stakeholders and to be used as a
benchmark for optimizing performance as well as for detecting bankruptcy. The limitations of the public
in accessing banking services have led to branchless banking innovations to serve underprivileged
customers in remote parts of the country. The purpose of this study was to determine the soundness of
the Bukopin Syariah KB bank using the RGEC (Riks Profile, Good Corporate Governance, Earnings,
Capital) method and the use of branchless banking in 2016-2020. The method used in this study is a
descriptive method with a quantitative approach. In this case, using the data object of Bank KB Bukopin
Syariah's financial statements for 2016-2020. The results of the study show that the health level of Bank
KB Bukopin Syariah in 2016-2020 received the predicate of being less healthy even though customer
satisfaction in the use of branchless banking received a healthy predicate and this will have an impact
on customer satisfaction and trust in the future. It can be said that the performance of the Bukopin
Syariah KB bank is still not optimal in various aspects of risk management.
Keywords: Bank Health, RGEC, Branchless Banking, Bukopin Syariah