Improving Nurse Job Satisfaction in The Handover Process by The Documentation-Based SWITCH Handover Method

Introduction: Implementation of the SWITCH handover method in the Operating Room has traditionally been conducted verbally, without standardized documentation. Effective handover is critical in perioperative settings, where detailed, timely, and accurate communication is essential. To address this issue, this study aimed to evaluate the effect of applying a documentation-based SWITCH handover method on nurse job satisfaction during the handover process.

Method: This study was a a pre-experimental design with a one-group pretest-post-test approach. Independent variable in this study was the application of the documentation-based SWITCH handover method, while the dependent variable was nurse job satisfaction during the handover process. The population consisted of all surgical nurses working in the operating room. A total sampling technique was used, resulting in 41 respondents who met the inclusion criteria. Data were collected using a structured questionnaire designed to measure job satisfaction before and after the implementation of the SWITCH handover method.

Results: The results showed that after the documentation-based SWITCH handover method was applied, satisfied respondents increased to 8 respondents and no respondents felt unsatisfied with the score of mean pretest = 65.98 increase to 70.12 of the mean posttest. The results of the paired t test show that the p value = 0.005 with α = 0.05, this shows that the p value = 0.005 <α = 0.05 it means there is an effect of applying the documentation-based switch handover method to nurse job satisfaction in the operating room.

Conclusion: Nurses should be able to improve their ability to provide services to patients, especially in the handover process by attending seminars or training related to handover so that nurses can carry out their duties better and can feel more satisfied and comfortable at work.