THE EFFECT OF HEADS' LEADERSHIP AND NURSES' JOB MOTIVATION ON NURSING PERFORMANCE IN THE HOSPITAL INPATIENT ROOM
Downloads
Background:The fluctuated patient satisfaction level shows the need to improvenursing performance. Several factors that can improve nursing performance includeleadership, job motivation, management and environment.Leadership and job motivationbecome fundamental aspectsin improving employee performance.
Aim: This study analyzedtherole of manager's leadership and nurses'job motivation on nursing performance in the inpatient room ofthe Indonesian Red Cross Hospital Bogor.
Methods: This study sampled a total of 150 nurses in the inpatient roomof the Indonesian Red Cross Hospital Bogorusing the incidental random sampling technique. This study employed a path analysis with three variables, such as manager's leadership and job motivation as exogenous variables and nursing performance as an endogenous variable.
Results: Leadership of the head of the inpatient room couldincrease job motivation and nursing performance.
Conclusion:Manager's leadership and job motivation could affect the level of nurses' performancepartially and simultaneously. The Indonesian Red Cross Hospital Bogor could provide regular training to every head of the room to enhance their leadership and nurses' job motivation.Keywords: leadership, job motivation, nurses' work performance.
Ady, F. and Wijono, D. (2013) ‘Pengaruh Motivasi Kerja terhadap Kinerja Karyawan', Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship, 2(2), pp. 101–112. doi: 10.30588/jmp.v2i2.278.
Barrow, K. (2019) Organizational Culture Change in The United States Government and its Application in State and Local Public Health Agencies: A Literature Review. Nebraska.
Covey, S. R. (2005) The 8th Habit Melampaui Efektivitas, Menggapai Keagungan. Jakarta: Gramedia Pistaka Utama.
Creswell, J. W. (2015) Penelitian Kualitatif & Desain Research Memilih di Antara Lima Pendekatan. Edited by A. L. Lazuardi. Yogyakarta: Pustaka Pelajar.
Darbi, W. P. K. (2012) ‘Of Mission and Vision Statements and Their Potential Impact on Employee Behaviour and Attitudes: The Case of A Public But Profit-Oriented Tertiary Institution', International Journal of Business and Social Science, 3(14), pp. 95–109.
Fajrianti, K. N. and Muhtadi, A. (2017) ‘Review Artikel : Peningkatan Mutu Pelayanan Kesehatan Di Rumah Sakit Dengan Six Sigma', Farmaka, 15(3), pp. 111–122.
Finarti, D. R., Bachri, A. A. and Arifin, S. (2016) ‘Hubungan Gaya Kepemimpinan, Motivasi, Stres Kerja dengan Kinerja Perawar', Jurnal Berkala Kesehatan, 1(2), pp. 115–120. doi: 10.20527/jbk.v1i2.3150.
Gannika, L. and Buanasasi, A. (2019) ‘Hubungan Gaya Kepemimpinan Kepala Ruangan Dengan Kinerja Perawat Di Ruang Rawat Inap Rumah Sakit GMIM Pancaran Kasih Manado', Jurnal Keperawatan, 7(1), pp. 1–8.
Ghahramanian, A. et al. (2017) ‘Quality of healthcare services and its relationship with patient safety culture and nurse-physician professional communication', Health Promotion Perspectives, 7(3), pp. 168–174. doi: 10.15171/hpp.2017.30.
Gunawan, A. H. (2016) ‘Analisis Kebutuhan Tenaga Perawat Unit Pelayanan Intensif Berdasarkan Beban Kerja dan Kompetensi di Unit Pelayanan Intensif Rumah Sakit Dr Oen Solo Baru Tahun 2015', Jurnal ARSI, 2(2), pp. 98–114.
Halimatussakdiah, Ampera, M. and Isneini (2015) ‘The Correlation Between A Supervision Competence And A Conflict Management Style of Head of Nursing Department in Government Hospital In Banda Aceh', Journal Of Healthcare Technology And Medicine, 1(1). doi: 10.33143/jhtm.v1i1.1.
Hartono, B. et al. (2019) ‘Pengaruh Sistem Remunerasi Terhadap Motivasi Kerja, Kepuasan Kerja dan Dampaknya Terhadap Kinerja Perawat di RS Paru Gunawan Tahun 2018', Jurnal Keperawatan Muhammadiyah, 4(2), pp. 24–30.
Hayat (2014) ‘Kosep Kepemimpinan Dalam Reformasi Birokrasi: Aktualisasi Pemimpin Dalam Pelayanan Publik Menuju Good Governance', Jurnal Borneo Administrator, 10(1), pp. 59–84.
Indriyati and Hayat (2015) ‘Peranan Perawat dalam kerangka kinerja pelayanan publik beerdasarkan Undang-Undang Keperawatan', Jurnal Transormasi Administrasi, 5(1), pp. 828–845.
Iqbal, U., Syed-abdul, S. and Li, Y. C. (2015) ‘Improving quality of care and patient safety as a priority', International Journal for Quality in Health Care, 27(5), p. 335. doi: 10.1093/intqhc/mzv066.
Jabeen, R. (2016) ‘The 7 Habits of Highly Effective People', Texila International Journal Of Nursing, Special Ed, pp. 1–5. doi: 10.21522/tijnr.2015.02.01.art023.
Jason A. et al. (2011) ‘What Is Organizational Behavior?', in Organizational Behavior: Improving Performance and Commitment in the Workplace. McGrow-Hill: New York.
Kuncoro, E. A. (2007) ‘Analisis Pengaruh Lingkungan terhadap Modal Intelektual Organisasi', The Winners, 8(2), pp. 165–183. doi: 10.21512/tw.v8i2.738.
Linawati and Suhaji (2012) ‘Pengaruh Motivasi, Kompetensi, Kepemimpinan, dan Lingkungan Kerja Terhadap Kinerja Karyawan (Studi Pada PT. Herculon Carpet Semarang)', Jurnal Kajian Akuntansi dan Bisnis, 1(1), pp. 1–14.
Newig, J. and Koontz, T. M. (2014) ‘Multi-level governance, policy implementation and participation: The EU's mandated participatory planning approach to implementing environmental policy', Journal of European Public Policy, 21(2), pp. 248–267. doi: 10.1080/13501763.2013.834070.
Orhan, G., Erdoğan, D. and Durmaz, V. (2014) ‘Adopting Mission and Vision Statements by Employees: The Case of TAV Airports', in Procedia - Social and Behavioral Sciences, pp. 251–262. doi: 10.1016/j.sbspro.2014.09.051.
Paramita, P. D. (2011) ‘Gaya Kepemimpinan (Style Of Leadership) Yang Efektif dalam Suatu Organisasi', Majalah Ilmiah Universitas Pandanaran, 9(21).
Pepo, A. A. H. and Yulia, N. (2015) ‘Kelengkapan Penulisan Diagnosa Pada Resume Medis Terhadap Ketepatan Pengkodean Klinis Kasus Kebidanan', Jurnal Manajemen Informasi Kesehatan Indonesia, 3(2), pp. 74–80. doi: 10.33560/.v3i2.88.
Phipps, S. T. A., Prieto, L. C. and Verma, S. (2012) ‘Holding the Helm: Exploring the Influence of Transformational Leadership on Group Creativity, and the Moderating Role of Organizational Learning Culture', Journal Of Organizational Culture, Comminications and Conflict, 16(2), pp. 145–156.
Putra, N. P. (2013) Pengaruh Kepemimpinan, Motivasi, Lingkungan Kerja, Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada PT. Indonesia Power Semarang. Undergraduate Thesis. Dian Nuswantoro Semarang University.
Robbins, S. P. (1994) Teori Organisasi: struktur, Desain dan Aplikasi. Jakarta: Arcan.
Robbins, S. P. (2001) Perilaku Organisasi : Konsep, Kontroversi, Aplikasi. 8th edn. Jakarta: Prenhallindo.
Robbins, S. P. (2006) Perilaku Organisasi. Jakarta: Gramedia Pustaka Utama.
Sopoh, G. E. et al. (2018) ‘Analysis of the organizational culture at a hospital in Benin', Journal of Hospital Administration, 7(1), p. 35. doi: 10.5430/jha.v7n1p35.
Sugiyono (2011) ‘Populasi, Sampel, Pengujian Normalitas Data', in Statistika Untuk Penelitian. Bandung: CV. Alfabeta Bandung.
Tampubolon, B. D. (2007) ‘Analisis Faktor Gaya Kepemimpinan Dan Faktor Etos Kerja Terhadap Kinerja Pegawai Pada Organisasi Yang Telah Menerapkan SNI 19-9001-2001', Jurnal Standarisasi, 9(3), pp. 106 – 115.
Tri Sasongko, A. D. J. (2016) ‘Pengaruh Gaya Kepemimpinan Situasional, Kompensasi Dan Motivasi Terhadap Kinerja Karyawan Pada PT. Bank Rakyat Indonesia (Persero), Tbk. Cabang Nganjuk', Revitalisasi Jurnal Ilmu Manajemen, 5(1), pp. 44–59.
Usman, I. and Ardiyana, M. (2017) ‘Lean Hospital Management, Studi Empirik pada Layanan Gawat Darurat', Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management, 10(3), pp. 257–270. doi: 10.20473/jmtt.v10i3.7089.
Vermasari, A., Masrul, M. and Yetti, H. (2019) ‘Analisis Implementasi Standar Pelayanan Minimal (SPM) Di Instalasi Gawat Darurat (IGD) Rsu Mayjen Ha Thalib Kabupaten Kerinci', Jurnal Kesehatan Andalas, 8(2), pp. 275–294. doi: 10.25077/jka.v8i2.1002.
Warella, Y., Rachmawati, E. and Hidayat, Z. (2006) ‘Pengaruh Motivasi Kerja, Kemampuan Kerja dan Gaya Kepemimpinan Terhadap Kinerja Karyawan Pada Badan Kesatuan Bangsa dan Perlindungan Masyarakat Propinsi Jawa Tengah', Dialogue, 3(1).
Wibowo, S. (2015) ‘Analisis Perbandingan Kineja Keuangan PerBankkan Syariah dengan Metode CAMEL di ASEAN (Studi Komparatif: Indonesia, Malaysia, Thailand)', Jurnal Riset Ekonomi dan Manajemen, 15(1), pp. 136–153.
Wiranata, A. A. (2011) ‘Pengaruh Kepemimpinan Terhadap Kinerja dan Stres Karyawan (Studi Kasus: CV. Mertanadi) Anak Agung Wiranata', Management, 15(2), pp. 155–160.
Wirawan, F. (2015) ‘Pengaruh gaya kepemimpinan, komunikasi organisasi dan motivasi kerja terhadap kinerja karyawan', Diponegoro Journal of Management, 4(2), pp. 1–12.
1. As an author you (or your employer or institution) may do the following:
- make copies (print or electronic) of the article for your own personal use, including for your own classroom teaching use;
- make copies and distribute such copies (including through e-mail) of the article to research colleagues, for the personal use by such colleagues (but not commercially or systematically, e.g. via an e-mail list or list server);
- present the article at a meeting or conference and to distribute copies of the article to the delegates attending such meeting;
- for your employer, if the article is a ‘work for hire', made within the scope of your employment, your employer may use all or part of the information in the article for other intra-company use (e.g. training);
- retain patent and trademark rights and rights to any process, procedure, or article of manufacture described in the article;
- include the article in full or in part in a thesis or dissertation (provided that this is not to be published commercially);
- use the article or any part thereof in a printed compilation of your works, such as collected writings or lecture notes (subsequent to publication of the article in the journal); and prepare other derivative works, to extend the article into book-length form, or to otherwise re-use portions or excerpts in other works, with full acknowledgement of its original publication in the journal;
- may reproduce or authorize others to reproduce the article, material extracted from the article, or derivative works for the author's personal use or for company use, provided that the source and the copyright notice are indicated.
All copies, print or electronic, or other use of the paper or article must include the appropriate bibliographic citation for the article's publication in the journal.
2. Requests from third parties
Although authors are permitted to re-use all or portions of the article in other works, this does not include granting third-party requests for reprinting, republishing, or other types of re-use.
3. Author Online Use
- Personal Servers. Authors and/or their employers shall have the right to post the accepted version of articles pre-print version of the article, or revised personal version of the final text of the article (to reflect changes made in the peer review and editing process) on their own personal servers or the servers of their institutions or employers without permission from JAKI;
- Classroom or Internal Training Use. An author is expressly permitted to post any portion of the accepted version of his/her own articles on the author's personal web site or the servers of the author's institution or company in connection with the author's teaching, training, or work responsibilities, provided that the appropriate copyright, credit, and reuse notices appear prominently with the posted material. Examples of permitted uses are lecture materials, course packs, e-reserves, conference presentations, or in-house training courses;
