, Ikatan Bidan Indonesia (IBI) Sidoarjo, Indonesia

• Indonesian Journal of Health Administration (Jurnal Administrasi Kesehatan Indonesia) Vol. 5 No. 1 (2017) - Original Articles
  Pengaruh Dimensi Staffing terhadap Insiden Keselamatan Pasien berdasarkan Agency For Healthcare Research And Quality (AHRQ) Di RSU Haji Surabaya
  Abstract  PDF
• Indonesian Journal of Health Administration (Jurnal Administrasi Kesehatan Indonesia) Vol. 5 No. 1 (2017) - Original Articles
  Kepuasan Pelanggan berdasarkan Dimensi Timeliness Kualitas Jasa Evans dan Lindsay dengan Metode Importance Performance Analysis
  Abstract  PDF