Indonesian Legal Protection for Consumers on the Validity of Electronic Contracts in the E-Commerce Transactions
Downloads
Currently, internet development grows rapidly which facilitates and eases various economic activities, especially e-commerce transactions, on a global scale. In 1996, the UNCITRAL regulated the e-commerce transactions, including e-contracts. The e-contract is one of the most relevant matters in e-commerce transactions, especially it is of importance for the consumers to avoid any unwanted situations. However, several problems arise for consumers in conducting e-commerce transactions, such as the asymmetrical bargaining power of the parties involved. In this sense, there is an urgency for the legal protections for consumers. The objective of this article is to understand the connection between consumers' legal protection and e-contracts validity in e-commerce transactions. The research method used is the legal descriptive analysis through statutory and conceptual approach. This study analyzes the legal relationship between the legislations related to the e-contracts within e-commerce transaction in Indonesia, which are the Indonesian Civil Code, Law Number 8 of 1999 concerning Consumer Protection, and Law Number 19 of 2008 on Information and Electronic Transactions. Through a systematic appraisal, it argues that the current legal framework does not fully guarantee legal certainty for consumers in e-commerce transactions, such as on the obligations of producers and distributors to customers in the e-commerce transactions.
Downloads
Aribawa D, ‘E-Commerce Strategic Business Environment Analysis in Indonesia' (2016) 6 International Journal of Economics and Financial Issues.
Fitriah F, ‘Perlindungan Hukum Bagi Konsumen Dalam Transaksi Jual Beli Melalui Media Sosial' (2020) 18 Solusi.
Gumanti R, ‘Syarat Sahnya Perjanjian (Ditinjau Dari KUHPerdata)' (2012) 5 Jurnal Pelangi Ilmu.
‘Law Number 11 of 2008 Concerning Information and Electronic Transactions'.
Marpi Y and Kom S, Perlindungan Hukum Terhadap Konsumen Atas Keabsahan Kontrak Elektronik Dalam Transaksi E-Commerce (PT ZONA MEDIA MANDIRI 2020).
Nasution EY and others, ‘Perkembangan Transaksi Bisnis E-Commerce Terhadap Pertumbuhan Ekonomi Di Indonesia' (2020) 3 Jesya (Jurnal Ekonomi dan Ekonomi Syariah).
Nugraha RA and Jamaluddin Mukhtar HF, ‘Perlindungan Hukum Terhadap Konsumen Dalam Transaksi Online' (2014) 8 Jurnal Serambi Hukum.
Serfiani CY, Purnomo SD and Hariyani I, ‘Buku Pintar Bisnis Online Dan Transaksi Elektronik' [2013] Penerbit PT Gramedia Pustaka Utama, Jakarta.
Sinaga DH and Wiryawan IW, ‘Keabsahan Kontrak Elektronik (E-Contract) Dalam Perjanjian Bisnis' (2020) 8 Kertha Semaya: Journal Ilmu Hukum.
Tampubolon WS, ‘Upaya Perlindungan Hukum Bagi Konsumen Ditinjau Dari Undang Undang Perlindungan Konsumen' (2016) 4 Jurnal Ilmiah Advokasi.
Unggara I and others, ‘The Productivity Of Indonesian E-Commerce: Evidence From A Digital Merchant Survey' (2021) 5 International Journal of Economics, Business and Accounting Research (IJEBAR).
Widagdo PB, ‘Perkembangan Electronic Commerce (e-Commerce) Di Indonesia' [2016] Researchgate Article.
Wulandari YS, ‘Perlindungan Hukum Bagi Konsumen Terhadap Transaksi Jual Beli E-Commerce' (2018) 2 AJUDIKASI: Jurnal Ilmu Hukum.
Law Number 8 of 1999 concerning Consumer Protection.
Copyright (c) 2022 Iftinaity Shaumi Rahma, Eliza July Hasiana, Sian Lie Cantika, Tania Octaviona
This work is licensed under a Creative Commons Attribution 4.0 International License.
