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Enforcement of Consumer Rights Through Dispute Settlement Resolution Agency to Improve the Consumer Satisfaction Index In Indonesia

Bambang Sugeng Ariadi Subagyono ⁽¹⁾, Zahry Vandawati Chumaida ⁽²⁾, Mochamad Kevin Romadhona ⁽³⁾

(1) Faculty of Law, Universitas Airlangga, Indonesia,

(2) Faculty of Law, Universitas Airlangga, Indonesia,

(3) Faculty of Social and Political Science, Universitas Airlangga, Indonesia

673-696

Abstract : 868

PDF : 588

Lintang Yudhantaka ⁽¹⁾, Yohanes Sogar Simamora ⁽²⁾, Ghansham Anand ⁽³⁾

(1) Universitas Pembangunan Nasional Jawa Timur, Indonesia,

(2) Faculty of Law, Universitas Airlangga, Indonesia,

(3) Faculty of Law, Universitas Airlangga, Indonesia

159-170

Abstract : 837

PDF : 627

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