The Relationship between Work Motivation, Job Satisfaction, and Employee Performance: The Moderating Role of Psychology Capital and The Mediating Role of Organizational Commitment
Downloads
This study aims to determine the effect of work motivation, organizational commitment, and job satisfaction on employee performance. The effect of organizational commitment mediates the relationship between work motivation on employee performance and job satisfaction on employee performance and psychological capital, which moderates the relationship between job satisfaction and employee performance. The object of this research is the employees of the state civil apparatus. They work in government agencies in the education sector of the Directorate of Senior High Schools in Jakarta. This study uses a quantitative approach with one hundred and ten respondents, sampling using a saturated sample technique, and a questionnaire as a measuring tool. Data analysis used the Structural Equation Modeling (SEM) method to test the model's suitability in this study with the help of the SmartPLS version 3 application. The results of this study conclude that work motivation, organizational commitment, and job satisfaction affect employee performance, organizational commitment can mediate the relationship between job satisfaction and employee performance but cannot mediate the relationship between work motivation and employee performance, and psychological capital can moderate the relationship between job satisfaction with employee performance.
Abdirahman, H.I.H., Najeemdeen, I.S., Abidemi, B.T. and Ahmad, R. 2020. The Relationship between Job Satisfaction, Work-Life Balance and Organizational Commitment on Employee Performance. Advances in Business Research International Journal, 4(1): 42.
Allen and Meyer, 1990, n.d. Organizational+Commitment-Allen-Meyer+(1990).pdf.
Amalia, L. 2018. Model Motivasi Kerja Dan Komitmen Organisasional Sebagai Konsekuensi Dari Keterlibatan Kerja Karyawan Non Dosen Pts Di Dki Jakarta. Forum Ilmiah Volume 15 Nomor 1, 15: 30.
Andyanto, D.J., Pratikto, H. and Jaman, I.W. 2018. The Effect of Organizational Commitment and Organizational Culture on Employee Performance through Employee Satisfaction (Study of Gondanglegi Islamic Hospital of Malang). European Journal of Business and Management, 10(8): 10.
Avey, Reichard, Luthans, M. 2011. Meta-Analysis of the Impact of Positive Psychological Capital on Employee Attitudes, Behaviors, and Performance. Computational Complexity, 2(1): 1–9.
Aziri, B. 2011. Job Satisfaction, a Literature Review. Management research and practice, 3(1): 77–90.
Brenneman, W.A. 2005. Statistics for Research. Technometrics, 47(1):100–100.
Darman, 2015. TEORI-TEORI MANAJEMEN DAN ORGANISASI.
Eka, S., Ariva, V. and Fauzana, F., 2018. Jurnal Manajemen Indonesia Analisis Faktor Kondisi Ekonomi , Tingkat Pendidikan dan Kemampuan Berwirausaha Terhadap Kinerja Usaha Bagi Pengusaha Pindang di Desa Cukanggenteng. Jurnal Manajemen Indonesia, 18(3), pp.197–208.
Hair, Joseph F. , Black, Jr, William C. Babin, Barry J. and Anderson, R.E. 2014. Pearson - Multivariate Data Analysis, 7/E - Joseph F. Hair, Jr, William C. Black, Barry J. Babin and Rolph E. Anderson. Pearson New International Edition, 30: 816.
Hair, J.F., Black, W.C., Babin, B.J. and Anderson, R.E. 2014. Pearson New International Edition: Multivariat Data Analysis. Exploratory Data Analysis in Business and Economics.
Hashish, E.A.A. 2015. Relationship between ethical work climate and nurses ' perception of organizational support , commitment , job satisfaction and turnover intent. Nursing Ethics, 16: 1–16.
Hsu, Y., Chun-yang, P., Pi-hui, T. and Ching-wei, T. 2019. Managerial Coaching , Job Performance , and Team Commitment : The Meditating Effect of Psychological Capital. Advances in Management and Applied Economics, 9(5): 101–125.
IsmailL, A.R.A.R. 2016. Effect Of Job Satisfaction On Organizational Commitment. 26 ManagementandMarketing, volume XIV, issue 1/2016, 2714(1): 26–40.
Jabri, B. Al and Ghazzawi, I. 2019. Organizational Commitment : A Review of the Conceptual and Empirical Literature and a Research Agenda. International Leadership Journal, 11(March): 78–119.
Jatmiko, E. 2015. Pengaruh Motivasi Kerja Dan Komitmen Organisasional Terhadap Kinerja Karyawan (Studi Pada Karyawan Kompartemen Pabrik. Jurnal Administrasi Bisnis S1 Universitas Brawijaya, 21(1): 85755.
Kalkavan, S. and Katrinli, A. 2014. The Effects of Managerial Coaching Behaviors on the Employees' Perception of Job Satisfaction, Organisational Commitment, and Job Performance: Case Study on Insurance Industry in Turkey. Procedia - Social and Behavioral Sciences, 150: 1137–1147.
Kasmir, D.A.and, 2018. Pengaruh Motivasi Kerja Mcclelland , Kepemimpinan Transformasional Dan Lingkungan Kerja Non Fisikterhadap Kinerja Aparatur Sipil Negara Pada Direktorat Jenderal Ketahanan Dan Pengembangan Akses Industri Internasional. VIII(2): 263–274.
Lee, X., Yang, B. and Li, W. 2017. The influence factors of job satisfaction and its relationship with turnover intention: Taking early-career employees as an example. Anales de Psicologia, 33(3): 697–707.
Loan, L.T.M. 2020. The influence of organizational commitment on employees' job performance: The mediating role of job satisfaction. Management Science Letters, 10(14): 3307–3312.
Luthans, 2015. Organizational Behavior. Twelfth Ed ed. Hospital Administration. Paul Ducham.
Luthans, F., Avey, J.B., Avolio, B.J. and Peterson, S.J. 2010. The development and resulting performance impact of positive psychological capital. Human Resource Development Quarterly, 21(1): 41–67.
Luthans, F., Avolio, B.J., Avey, J.B. and Norman, S.M. 2007. Positive psychological capital: Measurement and relationship with performance and satisfaction. Personnel Psychology, 60(3): 541–572.
Masydzulhak, P.D., Ali, P.D.H. and Anggraeni, L.D. 2016. The Influence of work Motivationand Job Satisfaction on Employee Performance and Organizational Commitment Satisfaction as an Intervening Variable in PT. Asian Isuzu Casting Center. Journal of Research in Business and Management, 4(10): 1–10.
Mcclelland, D.C. and Boyatzis, R.E. 2016. The Wiley Encyclopedia of Personality and Individual Differences Volume IV: Clinical, Applied and Cross –Cultural Research. IV.
Meria, L. 2018. Pengaruh Konflik Pekerjaan Keluarga dan Kepuasan Kerja Terhadap Komitmen Organisasional. Jurnal Ekonomi, 9(2): 204–212.
Mohammed Inuwa, 2016. Job Satisfaction and Employee Performance of Greek Banking Staff: An Empirical Investigation. Acta Universitatis Lodziensis. Folia Oeconomica, Acta Unive(December).
Muda, I., Rafiki, A. and Harahap, M.R. 2014. Factors Influencing Employees ' Performance : A Study on the Islamic Banks in Islamic Science University of Malaysia University of North Sumatera. International Journal of Business and Social Sience, 5(2): 73–81.
Muhammad Fauzi1), Moch Mukeri Warso2), A.T.H. and Котова, Т.Д. 2016. Pengaruh Budaya Organisasi Dan Kepuasan Kerja Terhadap Kinerja Karyawan Dengan Komitmen Organisasi Sebagai Variabel Intervening (Studi Pada Karyawan PT. Toys Games Indonesia Semarang). Journal of Management Vol.02 No.02 , Maret 2016, 9(1): 82–94.
Nafei, W. 2015. The Effects of Psychological Capital on Employee Attitudes and Employee Performance: A Study on Teaching Hospitals in Egypt. International Journal of Business and Management, 10(3).
Nimalathasan, Balasundaram, 2011, 2011. The Impact of Job Satisfaction on Employees' Performance: A Case Study of Al Hayat Company - Pepsi Employees in Erbil, Kurdistan Region - Iraq Sabir. International Journal of Humanities and Social Science, 2(14).
Platis, C., Reklitis, P. and Zimeras, S. 2015. Relation between Job Satisfaction and Job Performance in Healthcare Services. Procedia - Social and Behavioral Sciences, 175: 480–487.
Pradhan, R.K. and Jena, L.K. 2017. Employee Performance at Workplace: Conceptual Model and Empirical Validation. Business Perspectives and Research, 5(1): 69–85.
Puspitawati and Riana, 2014. Pengaruh Kepuasan Kerja Terhadap Komitmen Organisasional Dan Kualitas Layanan. Jurnal Manajemen, Strategi Bisnis dan Kewirausahaan, 8(1): 68–80.
Rabenu, E., Yaniv, E. and Elizur, D. 2017. The Relationship between Psychological Capital, Coping with Stress, Well-Being, and Performance. Current Psychology, 36(4): 875–887.
Rafiei, M., Taghi Amini, M. and Foroozandeh, N. 2014. Studying the impact of the organizational commitment on the job performance. Management Science Letters, 4(8): 1841–1848.
Rahim, A.R. and Jam'an, A. 2018. The analysis of influence of motivation and organizational commitment on employees' performance in Telkom Kandatel Gorontalo Province. Problems and Perspectives in Management, 16(4): 429–443.
Rahman, Bachri, F. 2013. pengaruh komitmen organisasional, motivasi intrinsik dan motivasi ekstrinsik terhadap kinerja dokter( Studi pada Dokter Rumah Sakit Umum Dae rah Ulin Banjarmasin ). Jurnal Wawasan Manajemen, 1(3): 299–321.
Saari, L.M. and Judge, T.A. 2004. Employee attitudes and job satisfaction. Human Resource Management, .
Sabir SAdiq and Zrar Mohsin, 2019, 2019. The Impact of Job Satisfaction on Employees' Performance: A Case Study of Al Hayat Company - Pepsi Employees in Erbil, Kurdistan Region - Iraq: 163–176.
Sadiartha, A.A.N.G. and Suartina, I.W. 2019. the Effect of Work Motivation on the Employee Performance With Organizational Commitments As Moderation Variables At Pt. Asuransi Jiwasraya, Denpasar. Journal of Life Economics, 6(3): 249–264.
Santos, A.S., Reis Neto, M.T. and Verwaal, E. 2018. Does cultural capital matter for individual job performance? A large-scale survey of the impact of cultural, social and psychological capital on individual performance in Brazil. International Journal of Productivity and Performance Management, 67(8): 1352–1370.
Santos, N.and V. and 2018, 2015. Does cultural capital matter for individual job performance? A large-scale survey of the impact of cultural, social and psychological capital on individual job performance in Brazil. The Eletronic Library, 34(1): 1–5.
Sataloff, R.T., Johns, M.M. and Kost, K.M. 2019. STRUCTURAL EQUATION MODELING (SEM) BERBASIS VARIAN: Konsep Dasar dan Aplikasi dengan Program SmartPLS 3.2.8 dalam Riset Bisnis. 1st, Juni 20 ed. DKI Jakarta.
Seligman, M.E. and Csikszentmihalyi, M. 2000. Positive psychology. An introduction. The American psychologist, 55(1): 5–14.
Setar, S.B., Buitendach, J.H. and Kanengoni, H. 2015. The moderating role of psychological capital in the relationship between job stress and the outcomes of incivility and job involvement amongst call centre employees. SA Journal of Industrial Psychology, 41(1): 1–13.
Stoyanov, S. 2017. A theory of human motivation. A Theory of Human Motivation, (13): 1–87.
Suharto, Suyanto and Hendri, N. 2019. The impact of organizational commitment on job performance. International Journal of Economics and Business Administration, 7(2): 189–206.
Viswesvaran, C. and Ones, D.S. 2000. Perspectives on Models of Job Performance. International Journal of Selection and Assessment, 8(4): 216–226.
Wagiman, S. and Sutanto, H.A. 2019. Job Satisfaction Mediates Relationship Between Organizational Commitments and. Daya Saing Jurnal EKonomi Manajemen Sumber Daya, 21(2): 132–143.
Yusuf, N. and Metiboba, S. 2018. Work Environment and Job Attitude among Employees in a Nigerian Work Organization. Journal of Sustainable Society, 1(2): 36–43.
Authors who publish with this journal agree to the following terms:
1. The author(s) hold the copyright of the article without restrictions.
2. The author(s) retain publishing rights without restrictions
3. The legal formal aspect of journal publication accessibility refers to Creative Commons Attribution (CC BY).
