Examining Perceived Organizational Support, Work-Life Balance, and Role Breadth Self-Efficacy in Predicting Employee Adaptive Performance
Downloads
Objective: The study's purpose is to investigate the effect of perceived organizational support (POS) and work-life balance (WLB) on adaptive performance and examine the role of role breadth self-efficacy (RBSE) as mediation in the proposed research model.
Design/Methods/Approach: This study adopts a quantitative approach by distributing cross-sectional surveys of multi-sector employees. The collected data were assessed for model evaluation and structural equation model with SmartPLS 4 and tested with disjoint two-stage approach techniques. The study sample was collected from 230 respondents across various industrial sectors.
Findings: The results indicate that perceived organizational support and work-life balance have a positive direct effect on adaptive performance and a positive indirect effect through RBSE mediation.
Originality: This study makes several contributions to the literature on RBSE and adaptive performance, which has yet to be extensively proposed. Additionally, testing the indirect influence of POS and WLB on adaptive performance through RBSE, an area that has yet to be widely studied, emphasizes the prominent capabilities of RBSE as a mediator.
Practical/Policy Implications: This study suggests the importance of strategy and planning for organizations in the aspect of human resources to pay attention to expanding and broadening employee roles, which is key in improving adaptive performance. Then, the findings of this study can be a reference for various business organizations to raise concerns about WLB initiatives and interventions and consideration to improve organizational support for employee work effectiveness.
Abdullah, H., Ismail, I., Alnoor, A., & Yaqoub, E. (2021). Effect of perceived support on employee’s voice behaviour through the work engagement: A moderator role of locus of control. International Journal of Process Management and Benchmarking, 11(1), 60–79. https://doi.org/10.1504/IJPMB.2021.112253
Afsar, B., & Badir, Y. (2017). Workplace spirituality, perceived organizational support and innovative work behavior: The mediating effects of person-organization fit. Journal of Workplace Learning, 29(2), 95–109. https://doi.org/10.1108/JWL-11-2015-0086
Ali, H., Li, M., & Qiu, X. (2022). Employee Engagement and Innovative Work Behavior Among Chinese Millennials: Mediating and Moderating Role of Work-Life Balance and Psychological Empowerment. Frontiers in Psychology, 13(July), 1–15. https://doi.org/10.3389/fpsyg.2022.942580
Alnaimi, A. M. M., & Rjoub, H. (2021). Perceived organizational support, psychological entitlement, and extra-role behavior: The mediating role of knowledge hiding behavior. Journal of Management and Organization, 27(3), 507–522. https://doi.org/10.1017/jmo.2019.1
Alshaabani, A., Naz, F., Magda, R., & Rudnák, I. (2021). Impact of perceived organizational support on OCB in the time of COVID-19 pandemic in Hungary: Employee engagement and affective commitment as mediators. Sustainability (Switzerland), 13(14). https://doi.org/10.3390/su13147800
Ardita, L. S., & Nugrohoseno, D. (2023). Peran job crafting dan work engagement sebagai pemediasi pengaruh perceived organizational support terhadap adaptive performance. Jurnal Ilmu Manajemen, 11(x), 433–446.
Aulia, Prabawati, C., & Wafa, Z. (2022). The Role of Perceived Organizational Support, Organizational Culture, and Servant Leadership in The Contextual Performance of The Startup Employees Zaenal Wafa. Journal of Educational, Health and Community Psychology, 11(1), 281–298. http://1000startupdigital.id/,
Bakker, A. B., & Demerouti, E. (2017). Job demands-resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285. https://doi.org/10.1037/ocp0000056
Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychology Review, 84(2), 191–215. https://doi.org/10.1111/1467-9280.00090
Becker, J.-M., Cheah, J.-H., Gholamzade, R., Ringle, C. M., & Sarstedt, M. (2023). PLS-SEM’s most wanted guidance. International Journal of Contemporary Hospitality Management, 35(1), 321–346. https://doi.org/10.1108/IJCHM-04-2022-0474
Benitez, J., Henseler, J., Castillo, A., & Schuberth, F. (2020). How to perform and report an impactful analysis using partial least squares: Guidelines for confirmatory and explanatory IS research. Information and Management, 57(2), 103168. https://doi.org/10.1016/j.im.2019.05.003
Bergeron, D. M., & Thompson, P. S. (2020). Speaking Up at Work: The Role of Perceived Organizational Support in Explaining the Relationship Between Perceptions of Organizational Politics and Voice Behavior. Journal of Applied Behavioral Science. https://doi.org/10.1177/0021886319900332
Byrne, U. (2005). Work-life balance: Why are we talking about it at all? Business Information Review, 22(1), 53–59. https://doi.org/10.1177/0266382105052268
Caesens, G., & Stinglhamber, F. (2014). The relationship between perceived organizational support and work engagement: The role of self-efficacy and its outcomes. Revue Europeenne de Psychologie Appliquee, 64(5), 259–267. https://doi.org/10.1016/j.erap.2014.08.002
Caesens, G., Stinglhamber, F., & Luypaert, G. (2014). The impact of work engagement and workaholism on well-being-the role of work-related social support. Career Development International, 19(7), 813–835. https://doi.org/10.1108/CDI-09-2013-0114
Cheah, J. H., Roldán, J. L., Ciavolino, E., Ting, H., & Ramayah, T. (2021). Sampling weight adjustments in partial least squares structural equation modeling: guidelines and illustrations. Total Quality Management and Business Excellence, 32(13–14), 1594–1613. https://doi.org/10.1080/14783363.2020.1754125
Cheah, S., Li, S., & Ho, Y. P. (2019). Mutual support, role breadth self-efficacy, and sustainable job performance of workers in young firms. Sustainability (Switzerland), 11(12), 1–17. https://doi.org/10.3390/SU11123333
Chin, W., Cheah, J. H., Liu, Y., Ting, H., Lim, X. J., & Cham, T. H. (2020). Demystifying the role of causal-predictive modeling using partial least squares structural equation modeling in information systems research. Industrial Management and Data Systems, 120(12), 2161–2209. https://doi.org/10.1108/IMDS-10-2019-0529
Deci, E. L., Olafsen, A. H., & Ryan, R. M. (2017). Self-Determination Theory in Work Organizations: The State of a Science. Annual Review of Organizational Psychology and Organizational Behavior, 4, 19–43. https://doi.org/10.1146/annurev-orgpsych-032516-113108
Doğanülkü, H. A., & Korkmaz, O. (2023). The role of proactive personality and general self-efficacy in proactive career behavior: a mediation model. International Journal for Educational and Vocational Guidance, 0123456789. https://doi.org/10.1007/s10775-023-09597-9
Eisenberger, R., Cummings, J., Armeli, S., & Lynch, P. (1997). Perceived organizational support, discretionary treatment, and job satisfaction. Journal of Applied Psychology, 82(5), 812–820. https://doi.org/10.1037/0021-9010.82.5.812
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500–507. https://doi.org/10.1037/0021-9010.71.3.500
Eisenberger, R., Rhoades Shanock, L., & Wen, X. (2020). Perceived Organizational Support: Why Caring about Employees Counts. Annual Review of Organizational Psychology and Organizational Behavior, 7, 101–124. https://doi.org/10.1146/annurev-orgpsych-012119-044917
Eliyana, A., Muchtar, D., Waskito, D., & Suryarini, Y. (2020). Perceived Organizational Support for Innovation and Innovative Work Behavior : The Role of Leader-Member Exchange. International Journal of Psychosocial Rehabilitation, 24(08), 15505–15515.
Faisal, A., Hameed, M., & Aleemi, A. R. (2022). Work-Life Balance and Job Performance: A Mediating and Moderating Model. Market Forces, 17(1), 1–22. https://doi.org/10.51153/mf.v17i1.558
Fuller, J. B., Marler, L. E., & Hester, K. (2012). Bridge building within the province of proactivity. Journal of Organizational Behavior, 33(8), 1053–1070. https://doi.org/10.1002/job.1780
Gallagher, M. W. (2012). Self-Efficacy. In Encyclopedia of Human Behavior(2nd ed.). Elsevier Inc. https://doi.org/10.1016/B978-0-12-375000-6.00312-8
Genty, K. I., Bankole, R. A., & Saka, R. O. (2017). Work-Life Balance and Adaptive Performance of Technopreneurs in Lagos State, Nigeria. Acta Universitatis Danubius: Oeconomica, 13(6), 131–147.
Gist, M. E., & Mitchell, T. B. (1992). Self-Efficacy: A Theoretical Analysis of Its Determinants And Malleability. Academy of Management Review,17(2),. 183–211.
Good, V., Hughes, D. E., & Wang, H. (2022). More than money: establishing the importance of a sense of purpose for salespeople. Journal of the Academy of Marketing Science, 50(2), 272–295. https://doi.org/10.1007/s11747-021-00795-x
Grant, A. M., & Ashford, S. J. (2008). The dynamics of proactivity at work. Research in Organizational Behavior, 28, 3–34. https://doi.org/10.1016/j.riob.2008.04.002
Griffin, M. A., Parker, S. K., & Mason, C. M. (2010). Leader Vision and the Development of Adaptive and Proactive Performance: A Longitudinal Study. Journal of Applied Psychology, 95(1), 174–182. https://doi.org/10.1037/a0017263
Gupta, V., Agarwal, U. A., & Khatri, N. (2016). The relationships between perceived organizational support, affective commitment, psychological contract breach, organizational citizenship behaviour and work engagement. Journal of Advanced Nursing, 72(11), 2806–2817. https://doi.org/10.1111/jan.13043
Hair, J., & Alamer, A. (2022). Partial Least Squares Structural Equation Modeling (PLS-SEM) in second language and education research: Guidelines using an applied example. Research Methods in Applied Linguistics, 1(3), 100027. https://doi.org/10.1016/j.rmal.2022.100027
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM)- (3rd ed). SAGE Publications Inc.
Hair, J. F., Page, M., & Brunsveld, N. (2020). Business Research for the Twenty-First Century. In J. Hair Jr, M. Page, N. Brunveld, A. Merkle & N. Cleton (eds.), Essentials of Business Research Methods (4th ed, pp. 3–29). Routledge. https://doi.org/10.4324/9780429203374-1
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139–152. https://doi.org/10.2753/MTP1069-6679190202
Hair, J. F., & Sarstedt, M. (2021). Explanation Plus Prediction—The Logical Focus of Project Management Research. Project Management Journal, 52(4), 319–322. https://doi.org/10.1177/8756972821999945
Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review, 26(2), 106–121. https://doi.org/10.1108/EBR-10-2013-0128
Hair, J. F., Sarstedt, M., & Ringle, C. M. (2019). Rethinking some of the rethinking of partial least squares. European Journal of Marketing, 53(4), 566–584. https://doi.org/10.1108/EJM-10-2018-0665
Hamid, R. A. (2023). The Effect of Work from Home on Adaptive Performance and Moderated by Humble Leadership. European Journal of Social Sciences, 6(1), 31–45. https://doi.org/10.2478/eujss-2023-0004
Han, S. (2020). Mediation effects of calling and role breadth self-efficacy on the relationship between supportive supervision and job crafting of nurses in general hospitals. Journal of Korean Academy of Nursing Administration, 26(3), 251–261. https://doi.org/10.11111/JKANA.2020.26.3.251
Hobfoll, S. E. (1989). Conservation of Resources: A New Attempt at Conceptualizing Stress. American Psychologist, 44(3), 513–524. https://doi.org/10.1037/0003-066X.44.3.513
Hwang, P. C., Han, M. C., & Chiu, S. F. (2015). Role breadth self-efficacy and foci of proactive behavior: Moderating role of collective, relational, and individual self-concept. Journal of Psychology: Interdisciplinary and Applied, 149(8), 846–865. https://doi.org/10.1080/00223980.2014.985284
Junça-Silva, A., & Menino, C. (2022). How Job Characteristics Influence Healthcare Workers’ Happiness: A Serial Mediation Path Based on Autonomous Motivation and Adaptive Performance. Sustainability (Switzerland), 14(21). https://doi.org/10.3390/su142114251
Jundt, D. K., & Shoss, M. K. (2023). A Process Perspective on Adaptive Performance: Research Insights and New Directions. Group and Organization Management, 48(2), 405–435. https://doi.org/10.1177/10596011231161404
Kang, F., Li, J., Zhang, H., & Zhang, Y. (2022). Leader humor and newcomer adjustment: The mediating role of role breadth self-efficacy. Leadership and Organization Development Journal, 43(8), 1201–1216. https://doi.org/10.1108/LODJ-02-2021-0053
Khatri, P., & Shukla, S. (2022). A review and research agenda of work-life balance: an agentic approach. Community, Work and Family, 1–35. https://doi.org/10.1080/13668803.2022.2127348
Koopmans, L., Bernaards, C., Hildebrandt, V., Van Buuren, S., Van Der Beek, A. J., & de Vet, H. C. w. (2012). Development of an individual work performance questionnaire. International Journal of Productivity and Performance Management, 62(1), 6–28. https://doi.org/10.1108/17410401311285273
Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart, K. A., & Adis, C. S. (2017). Perceived Organizational Support: A Meta-Analytic Evaluation of Organizational Support Theory. Journal of Management, 43(6), 1854–1884. https://doi.org/10.1177/0149206315575554
Law, K. S., Wong, C. S., Yan, M., & Huang, G. (2016). Asian researchers should be more critical: The example of testing mediators using time-lagged data. Asia Pacific Journal of Management, 33(2), 319–341. https://doi.org/10.1007/s10490-015-9453-9
Legate, A. E., Hair, J. F., Chretien, J. L., & Risher, J. J. (2021). PLS-SEM: Prediction-oriented solutions for HRD researchers. Human Resource Development Quarterly, 1–19. https://doi.org/10.1002/hrdq.21466
Lewis, S., Anderson, D., Lyonette, C., Payne, N., & Wood, S. (2017). Public sector austerity cuts in Britain and the changing discourse of work–life balance. Work, Employment and Society, 31(4), 586–704. https://doi.org/10.1177/0950017016638994
Marques-Quinteiro, P., Ramos-Villagrasa, P. J., Passos, A. M., & Curral, L. (2015). Measuring adaptive performance in individuals and teams. Team Performance Management, 21(7–8), 339–360. https://doi.org/10.1108/TPM-03-2015-0014
Marques-Quinteiro, P., Vargas, R., Eifler, N., & Curral, L. (2019). Employee adaptive performance and job satisfaction during organizational crisis: the role of self-leadership. European Journal of Work and Organizational Psychology, 28(1), 85–100. https://doi.org/10.1080/1359432X.2018.1551882
Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61(1), 20–52. https://doi.org/10.1006/jvbe.2001.1842
Miprasadi, B., Rahmat, A., & Supeno, B. (2023). Organizational Support and Adaptive Performance to Work-Family Conflict. Sains Organisasi, 2(1), 19–27.
Musenze, I. A., Mayende, T. S., Wampande, A. J., Kasango, J., & Emojong, O. R. (2020). Mechanism between perceived organizational support and work engagement: explanatory role of self-efficacy. Journal of Economic and Administrative Sciences, (ahead-of-print). https://doi.org/10.1108/jeas-02-2020-0016
Na-Nan, K., Saribut, S., & Sanamthong, E. (2019). Mediating effects of perceived environment support and knowledge sharing between self-efficacy and job performance of SME employees. Industrial and Commercial Training, 51(6), 342–359. https://doi.org/10.1108/ICT-01-2019-0009
Nikhil, S., & Arthi, J. (2018). Role of perceived organizational support in augmenting self-efficacy of employees. Journal of Organisation & Human Behaviour, 7(1), 20–26.
Ozili, P. K. (2022). The Acceptable R-Square in Empirical Modelling for Social Science Research. SSRN Electronic Journal, January 2022. https://doi.org/10.2139/ssrn.4128165
Park, S., & Park, S. (2019). Employee Adaptive Performance and Its Antecedents: Review and Synthesis. Human Resource Development Review, 18(3), 294–324. https://doi.org/10.1177/1534484319836315
Park, S., & Park, S. (2021). How can employees adapt to change? Clarifying the adaptive performance concepts. Human Resource Development Quarterly, 32(1), E1–E15. https://doi.org/10.1002/hrdq.21411
Parker, S. K. (1998). Enhancing role breadth self-efficacy: The roles of job enrichment and other organizational interventions. Journal of Applied Psychology, 83(6), 835–852. https://doi.org/10.1037/0021-9010.83.6.835
Parker, S. K., Bindl, U. K., & Strauss, K. (2010). Making things happen: A model of proactive motivation. Journal of Management, 36(4), 827–856. https://doi.org/10.1177/0149206310363732
Parker, S. K., Williams, H. M., & Turner, N. (2006). Modeling the antecedents of proactive behavior at work. Journal of Applied Psychology, 91(3), 636–652. https://doi.org/10.1037/0021-9010.91.3.636
Peariasamy, S. D., Omar, Z., Basri, R., & Alias, S. N. (2020). Magnitude of Role-Breadth Self-Efficacy in Teacher Proactive Work Behaviour. International Journal of Academic Research in Business and Social Sciences, 10(7). https://doi.org/10.6007/ijarbss/v10-i7/7434
Pensar, H., & Rousi, R. (2023). The resources to balance–Exploring remote employees’ work-life balance through the lens of conservation of resources. Cogent Business and Management, 10(2). https://doi.org/10.1080/23311975.2023.2232592
Powell, G. N., & Greenhaus, J. H. (2010). Sex, gender, and the work-to-family interface: Exploring negative and positive interdependencies. Academy of Management Journal, 53(3), 513–534. https://doi.org/10.5465/amj.2010.51468647
Pradhan, R. K., Jena, L. K., & Singh, S. K. (2017). Examining the role of emotional intelligence between organizational learning and adaptive performance in Indian manufacturing industries. Journal of Workplace Learning, 29(3), 235–247. https://doi.org/10.1108/JWL-05-2016-0046
Rashmi, K., & Kataria, A. (2022). Work–life balance: a systematic literature review and bibliometric analysis. International Journal of Sociology and Social Policy, 42(11–12), 1028–1065. https://doi.org/10.1108/IJSSP-06-2021-0145
Rasoolimanesh, S. M., Ringle, C. M., Sarstedt, M., & Olya, H. (2021). The combined use of symmetric and asymmetric approaches: partial least squares-structural equation modeling and fuzzy-set qualitative comparative analysis. International Journal of Contemporary Hospitality Management, 33(5), 1571–1592. https://doi.org/10.1108/IJCHM-10-2020-1164
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698–714. https://doi.org/10.1037/0021-9010.87.4.698
Rubaca, U., & Majid Khan, M. (2021). The impact of perceived organizational support and job resourcefulness on supervisor-rated contextual performance of firefighters: Mediating role of job satisfaction. Journal of Contingencies and Crisis Management, 29(3), 281–292. https://doi.org/10.1111/1468-5973.12340
Sekaran, U., & Bougie, R. (2016). Research Methods for Bussiness: A Skill-Bulding Approach (7th ed.). John Wiley & Sons.
Sharma, D. R., & Biswakarma, G. (2020). Mediating Role of Job Satisfaction in the Relationship Between Organizational Support and Job Performance. European Business & Management, 6(4), 84. https://doi.org/10.11648/j.ebm.20200604.13
Shin, Y., & Kim, M. J. (2015). Antecedents and Mediating Mechanisms of Proactive Behavior: Application of the Theory of Planned Behavior. Asia Pacific Journal of Management, 32(1), 289–310. https://doi.org/10.1007/s10490-014-9393-9
Sonnentag, S., & Spychala, A. (2012). Job Control and Job Stressors as Predictors of Proactive Work Behavior: Is Role Breadth Self-Efficacy the Link? Human Performance, 25(5), 412–431. https://doi.org/10.1080/08959285.2012.721830
Susanto, P., Hoque, M. E., Jannat, T., Emely, B., Zona, M. A., & Islam, M. A. (2022). Work-Life Balance, Job Satisfaction, and Job Performance of SMEs Employees: The Moderating Role of Family-Supportive Supervisor Behaviors. Frontiers in Psychology, 13(June), 1–12. https://doi.org/10.3389/fpsyg.2022.906876
Sweet, K. M., Witt, L. A., & Shoss, M. K. (2015). The Interactive Effect of Leader-Member Exchange and Perceived Organizational Support on Employee Adaptive Performance. Journal of Organizational Psychology, 15(1), 49–62.
Syamsudin, N., Eliyana, A., Nurdin, N., Sudrajat, A., Giyanto, B., Emur, A. P., & Zahar, M. (2022). Are job satisfaction and role breadth self-efficacy the links to proactive work behavior? Heliyon, 8(1), e08710. https://doi.org/10.1016/j.heliyon.2021.e08710
Tamunomiebi, M. D., & Oyibo, C. (2020). Work-Life Balance and Employee Performance: A Literature Review. European Journal of Business and Management Research, 5(2), 1–10. https://doi.org/10.24018/ejbmr.2020.5.2.196
Taşdelen-Karçkay, A., & Bakalım, O. (2017). The mediating effect of work-life balance on the relationship between work-family conflict and life satisfaction. Australian Journal of Career Development, 26(1), 3–13. https://doi.org/10.1177/1038416216682954
van Riel, A. C. R., Henseler, J., Kemény, I., & Sasovova, Z. (2017). Estimating hierarchical constructs using consistent partial least squares. Industrial Management & Data Systems, 117(3), 459–477. https://doi.org/10.1108/IMDS-07-2016-0286
van Woerkom, M., Oerlemans, W., & Bakker, A. B. (2016). Strengths use and work engagement: a weekly diary study. European Journal of Work and Organizational Psychology, 25(3), 384–397. https://doi.org/10.1080/1359432X.2015.1089862
Vanasupa, L., Stolk, J., & Harding, T. (2010). Application of self-determination and self-regulation theories to course design: Planting the seeds for adaptive expertise. International Journal of Engineering Education, 26(4), 914–929.
Wayne, J. H., Butts, M. M., Casper, W. J., & Allen, T. D. (2017). In Search of Balance: A Conceptual and Empirical Integration of Multiple Meanings of Work–Family Balance. Personnel Psychology, 70(1), 167–210. https://doi.org/10.1111/peps.12132
Xiu, L., Dauner, K. N., & McIntosh, C. R. (2019). The impact of organizational support for employees’ health on organizational commitment, intent to remain and job performance. Evidence-Based HRM, 7(3), 281–299. https://doi.org/10.1108/EBHRM-10-2018-0062
Yang, H., Weng, Q. X., Li, J. Y., & Wu, S. (2022). Exploring the relationship between trait emotional intelligence and adaptive performance: the role of situational strength and self-efficacy. Personality and Individual Differences, 196(May), 111711. https://doi.org/10.1016/j.paid.2022.111711
Zhao, X., Lynch, J. G., & Chen, Q. (2010). Reconsidering Baron and Kenny: Myths and truths about mediation analysis. Journal of Consumer Research, 37(2), 197–206. https://doi.org/10.1086/651257
Copyright (c) 2024 Alvin Permana Emur, Aryana Satrya
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. The author(s) hold the copyright of the article without restrictions.
2. The author(s) retain publishing rights without restrictions
3. The legal formal aspect of journal publication accessibility refers to Creative Commons Attribution (CC BY).