Social media and the role of libraries during the COVID-19 pandemic
Downloads
The COVID-19 pandemic has had a huge impact on a person's life, both physically and mentally. With the amount of information available, people can use this information to overcome the anxiety they face. This study aims to identify the information behavior of COVID-19 survivors and the role of libraries in social media as information institutions during the COVID-19 pandemic. The research method used is quantitative descriptive. Data collection was carried out through a survey using Google Forms. The number of data collected was 148 respondents. The location was East Java, including Surabaya, Sidoarjo, Tuban, Bangkalan, Magetan, Blitar, Situbondo, Jombang, Gresik, Kediri, Ponorogo, Lamongan, Madiun, Ngawi, Banyuwangi, and Tulungagung. The results show that most people fulfill their information needs regarding the treatment of COVID and its development (48.6%), as well as a healthy lifestyle (15.5%) through social media. In accessing information, a small number of respondents experienced obstacles such as the amount of hoax information (6.1%), the available information was considered incomplete (5.4%), limited internet quota (4.1%), and problematic network signal (4.1%). Based on these results, we need the role of libraries that are able to provide information to meet the information needs of users.
Afshan G, Shahid S, & Tunio MN (2021) Learning experiences of women entrepreneurs amidst COVID-19. International Journal of Gender and Entrepreneurship 13 (2):162-186. https://doi.org/10.1108/IJGE-09-2020-0153.
Ameen K (2021) COVID-19 pandemic and role of libraries. Library Management 42 (4-5):302-304. https://doi.org/10.1108/LM-01-2021-0008.
Anna NEV & Harisanty D (2019a) Factors affecting children while using public libraries in Indonesia and Taiwan. Library Philosophy and Practice (e-journal) 2687.
Anna NEV & Harisanty D (2019b) The Motivation of Senior Citizens in Visiting Public Libraries in Developing Country. Library Philosophy and Practice (e-journal) 2785.
Ankrah E & Atuase D (2018) The use of electronic resources postgraduate students of the University of Cape Coast. Library Philosophy and Practice (e-journal) 1632. https://digitalcommons.unl.edu/libphilprac/1632.
Anwar RK, Sjoraida DF, Khadijah ULS, & Rahman MT (2020) the impact of using instagram social media on student consumptive behavior. Record and Library Journal 6 (1):80-88. http://dx.doi.org/10.20473/rlj.V6-I1.2020.80-88.
Bangani S (2021) The fake news wave: Academic libraries' battle against misinformation during COVID-19. Journal of Academic Librarianship 47 (5):102390. https://doi.org/10.1016/j.acalib.2021.102390.
Chakraborty I & Maity P (2020) COVID-19 outbreak: Migration, effects on society, global environment and prevention. Science of the Total Environment 728:1-7.
Cox A & Brewster L (2020) Library support for student mental health and well-being in the UK: Before and during the COVID-19 pandemic. Journal of Academic Librarianship 46 (6):102256. https://doi.org/10.1016/j.acalib.2020.102256.
Ebrahim AH, Saif ZQ, Buheji M, AlBasri N, Al-Husaini FA, & Jahrami H (2020) COVID-19 Information-Seeking Behavior and Anxiety Symptoms among Parents. Journal of Health Care and Medicine 1 (1):1-9.
Elkins S, Hwang SY, Kim D, Manolovitz T, Mueller KL, & Owens E (2020) What do you want from us? Evaluating student interest in technology-based services in academic libraries. College & Research Libraries 81 (5):884-864.
East Java Public Library (2021) East Java Public Library Instagram. 10 Agustus 2021. [Accessed 20 September 2021]. https://www.instagram.com/p/CSXOYxTJuWN/?hl=id.
Farooq A, Laato S, & Islam AKMN (2020) Impact of online information on self-isolation intention during the COVID-19 pandemic: Cross-Sectional study. Journal of Medical Internet Research 22 (5).
Galido A, Ecleo JJ, Husnayain A, & Su ECY (2021) Exploring online search behavior for COVID-19 preventive measures: The Philippine case. PLoS ONE 16 (4):1-12. https://doi.org/10.1371/journal.pone.0249810.
Gupta R, Nair K, & Radhakrishnan L (2021) Impact of COVID-19 crisis on stocking and impulse buying behaviour of consumers. International Journal of Social Economics 48 (12):1794- 1809. https://doi.org/10.1108/IJSE-03-2021-0163.
Harisanty D (2019) Level of user satisfaction on the Facebook library. Library Hi Tech News 36 (3):7-8. https://doi.org/10.1108/LHTN-10-2018-0066.
Harisanty D (2018) How Twitter affects academic library users Library Hi Tech News 35 (3):13-15. https://doi.org/10.1108/LHTN-11-2017-0080.
Hasan M, Noercahyo A, Rani AE, Salshabilla NA, & Izzati SN (2021) Pengembangan ekonomi kreatif sektor UMKM di masa pandemi covid-19. Jurnal ekonomi pendidikan dan kewirausahaan 9 (2):125–138. https://doi.org/10.26740/jepk.v9n2.p125-138.
Hong H & Kim HJ (2020) Antecedents and consequences of information overload in the COVID-19 pandemic. International Journal of Environmental Research and Public Health 17 (24):1-15. https://doi.org/10.3390/ijerph17249305.
Igbinovia MO, Okuonghae O, & Adebayo JO (2020) Information literacy competence in curtailing fake news about the COVID-19 pandemic among undergraduates in Nigeria. Reference Services Review 49 (1):3–18. https://doi.org/10.1108/RSR-06-2020-0037.
Kaplan A & Haenlein M (2010) Users of the World, Unite! The Challenges and Opportunities of Social Media. Business Horizons 53. 59-68. 10.1016/j.bushor.2009.09.003.
Koulouris A, Vraimaki E, & Koloniari M (2020) COVID-19 and library social media use. Reference Services Review DOI 10.1108/RSR-06-2020-0044.
Lam ETH, Au CH, & Chiu DKW (2019) Analyzing the use of Facebook among university libraries in Hong Kong. The Journal of Academic Librarianship 45 (2019):175-183. https://doi.org/10.1016/j.acalib.2019.02.007.
Laato S, Islam AKMN, Farooq A, & Dhir A (2020) Unusual purchasing behavior during the early stages of the COVID-19 pandemic: The stimulus-organism-response approach. Journal of Retailing and Consumer Services 57: 102224. 10.1016/j.jretconser.2020.102224.
Magoi JS, Abrizah A, & Aspura MKYI (2020) Shaping library's social media authority through trustcreating activities: A case of selected academic libraries in Nigeria. Malaysian Journal of Library and Information Science 25 (1).
Malang Public Library (2021) WhatsApp for Reading Place Reservation Activities at the Malang City.[Accessed 20 September 2021]. https://dispussipda.malangkota.go.id/.
Mannan EF & Anugrah EF (2020) Village Library Capacity Building for Community Empowerment: A Case study in East Java, Indonesia. Library Philosophy and Practice (e-journal) 4552. https://digitalcommons.unl.edu/libphilprac/4552.
Peruginelli G, Conti S, & Fioravanti C (2021) COVID-19 and digital library services: an overview on legal information. Digital Library Perspectives 37 (1):65-76. https://doi.org/10.1108/DLP-07-2020-0064.
Probolinggo Public Library (2021) Probolinggo Public Library Instagram. 25 Juli 2021. [Accessed 9 Agustus 2021]. https://www.instagram.com/perpusipprobolinggokota/?hl=id.
Rundqvist E (2020) Public libraries as a vital social function or something we can do without in times of crises. The Swedish reaction to COVID-19. Alexandria: The Journal of National and International Library and Information Issues 30 (2-3):247-255. https://doi.org/10.1177/09557490211002741.
Saptanto H (2017) Pengaruh HOAX dan ujaran kebencian sebuah cyber crime dengan teknologi sederhana di kehidupan masyarakat. Jurnal Kalbiscientia: Jurnal Sains dan Teknologi 5 (2):157-162.
Shehata A (2020) Health Information behaviour during COVID-19 outbreak among Egyptian library and information science undergraduate students. Information Development. https://doi.org/10.1177/0266666920976181.
Shoaib M & Abdullah F (2021) COVID-19 backlash: psycho-social impacts of outbreak in Pakistan. Health Education 121 (3):265-274. https://doi.org/10.1108/HE-07-2020-0047.
Skarpa P & Garoufallou E (2021) Information seeking behavior and COVID-19 pandemic: A snapshot of young, middle aged and senior individuals in Greece. International Journal of Medical Informatics 150 (March):104465. https://doi.org/10.1016/j.ijmedinf.2021.104465.
Soroya SH, Farooq A, Mahmood K, Isoaho J, & Zara SE (2021) From information seeking to information avoidance: Understanding the health information behavior during a global health crisis. Information Processing and Management 58 (2):102440. https://doi.org/10.1016/j.ipm.2020.102440.
Srirahayu DP, Harisanty D, Mannan EF, Anna NEV, Anugrah EP, & Nurpratama MR (2022) Information Institution Services in Indonesia during the COVID-19 Pandemic. Library Philosophy and Practice (e-journal) (6736):1-13.
Syamsu RF, Nuryanti S, & Jamal MF (2021) Herbal yang berpotensi sebagai anti virus pada COVID-19. Molucca Medica 14 (1):76-85.
Wicaksono PE (2022) 5.682 Hoaks seputar COVID-19 beredar di medsos, simak rinciannya. https:// www.liputan6.com/cek-fakta/read/4912135/5682-hoaks-seputar-covid-19-beredar-dimedsos-simakrinciannya.
Yuliani T & Nugraha H (2021) Pemanfaatan aplikasi WhatsApp sebagai sirkulasi sumber belajar di perpustakaan. Inovasi Kurikulum 18 (1):54-62. https://doi.org/10.17509/jik.v18i1.36264.
Yalung HA, Tuliao DL, Gabriel PRM, Oluyinka SA, Gil M, & Daenos RG (2020) Use of social media platforms in promoting the academic library services of City College of Angeles among students. International Journal of Information and Education Technology 10 (6):482-487.
Copyright (c) 2022 Masyarakat, Kebudayaan dan Politik
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Copyright of this journal is possession of Editorial Board and Journal Manager, by the knowledge of the author, while the moral right of the publication belongs to the author.
The formal legal aspect of journal publication accessibility refers to Creative Commons Attribution-NonCommercial-ShareAlike (CC BY-NC-SA), implies that publication can be used for non-commercial purposes in its original form (cannot be modified).
Every publication (printed/electronic) are open access for educational purposes, research, and library. Other than the aims mentioned above, the editorial board is not responsible for copyright violation.
