THE EFFECT OF TOXIC LEADERSHIP AND JOB STRESS ON TURNOVER INTENTION IN LOGISTIC COURIER BEKASI CITY
Downloads
This study aimed to examine the effect of toxic leadership on turnover intention, toxic leadership on job stress, and job stress and turnover intention. These study populations are three logistics companies engaged in logistics in Bekasi. This study uses a non-probability purposive sampling technique. For a sample of 105 respondents from operational units in logistics courier companies, the determination is based on (Hair et al., 2017), but only 99 respondents complete questionnaires are considered usable. Data analysis using SEM with Smart PLS software. The results show a positive and significant direct relationship between toxic leadership and employee job stress, and there is a positive and significant direct relationship between work stress and turnover intention. Still, there is no negative relationship between toxic leadership and turnover intention. In addition, there are new findings in a study conducted on employees of the operational division of a logistics company located in the city of Bekasi. The higher application of toxic leadership by the leader to employees does not affect the intensity of turnover intention to be carried out by the employee. It is because the intention to move is felt by employees based on internal factors, namely work stress, not from the negative leadership style of their superiors. Further research is expected to use mediating variables with job satisfaction and physical work environment on turnover intention. It is also expected to be able to use qualitative methods for a better comparison of research results. It is also hoped that further research will be able to further refine this research by adding research subjects and other variables that might affect turnover intention so that further research can be more developed and varied and produce conclusions from more comprehensive research.
Ahuja, S. (2016). Employee work engagement an empirical study of higher education sector in Punjab.
Dewi, P. S. A., & Sriathi, A. A. A. (2019). Pengaruh Stres Kerja Terhadap Turnover Intention Yang Dimediasi Oleh Kepuasan Kerja. E-Jurnal Manajemen Universitas Udayana, 8(6), 3646. https://doi.org/10.24843/ejmunud.2019.v08.i06.p13
Dipboye, R. L. (2018). Social Structures in Organizations. In The Emerald Review of Industrial and Organizational Psychology. Emerald Publishing Limited.
Gultom, S., Saribanon, E., & Hasan, H. (2019). Turnover Intention pada Perusahaan Logistik. Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG), 6(1), 57. https://doi.org/10.54324/j.mtl.v6i1.304
Hadadian, Z., & Zarei, J. (2016). Relationship between toxic leadership and job stress of knowledge workers. Studies in Business and Economics, 11(3), 84–89.
Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., & Thiele, K. O. (2017). Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods. Journal of the Academy of Marketing Science, 45(5), 616–632.
Heimbeck, D., Frese, M., Sonnentag, S., & Keith, N. (2003). Integrating errors into the training process: The function of error management instructions and the role of goal orientation. Personnel Psychology, 56(2), 333–361.
Hidayati, N., & Trisnawati, D. (2016). Pengaruh Kepuasan Kerja Dan Stress Kerja Terhadap Turnover Intentions Karyawan Bag. Marketing Pt. Wahana Sahabat Utama. Eksis: Jurnal Riset Ekonomi Dan Bisnis, 11(1).
Hudson, D. L. (2013). Attachment theory and leader-follower relationships. The Psychologist-Manager Journal, 16(3), 147.
Ä°rge, N. T., & Bayram, V. (2020). the Impact of Toxic Leadership on Organization Prisonization and the Psychological Capital of the Employees. ... Economics and Management Research Journal, 0–1. https://dergipark.org.tr/en/pub/bemarej/issue/58484/820394
Korabik, K., & Rosin, H. M. (1995). The impact of children on women managers' career behavior and organizational commitment. Human Resource Management, 34(4), 513–528. https://doi.org/10.1002/hrm.3930340404
Mathis, R. L., Jackson, J. H., Valentine, S. R., & Meglich, P. (2016). Human resource management. Cengage Learning.
Mehta, S., & Maheshwari, G. C. (2013). Consequence of Toxic leadership on Employee Job Satisfaction and Organizational Commitment. Journal of Contemporary Management Research, 8(2).
Padilla, A., Hogan, R., & Kaiser, R. B. (2007). The toxic triangle: Destructive leaders, susceptible followers, and conducive environments. Leadership Quarterly, 18(3), 176–194. https://doi.org/10.1016/j.leaqua.2007.03.001
Prisillya, T., & Turangan, J. A. (2020). Pengaruh Kepuasan Kerja, Stres Kerja, Dan Lingkungan Kerja Terhadap Niat Untuk Berpindah. Jurnal Manajerial Dan Kewirausahaan, 2(2), 299. https://doi.org/10.24912/jmk.v2i2.7905
Schmidt, A. A. (2014). An examination of toxic leadership, job outcomes, and the impact of military deployment. University of Maryland, College Park.
Staffelbach, B. (2008). Human resource management: turnover intent. University of Zurich Swiss.
Sutanto, E. M., & Gunawan, C. (2013). Kepuasan Kerja, Komitmen Organisasional dan Turnover Intentions Eddy. Jurnal Mitra Ekonomi Dan Manajemen Bisnis, 4(1), 76–88. http://stiesurakarta.id/index.php/jkukm/article/view/63
Syarif, S. A., & Setiawan, A. (2022). Analisis Job Inscurity Dengan Turnover Intention Pada Karyawan Outsource Bidang Logistik Perusahaan Pt. Tiki Jne Cabang Cikarang. Jurnal Mitra Manajemen, 6(2), 83–95. https://doi.org/10.52160/ejmm.v6i2.586
Tepper, B. (2007). Abusive supervision in work organizations: Review, synthesis, and research agenda. Journal of Management, 33(3), 261–289. https://doi.org/10.1177/0149206307300812
Tett, R. P., & Meyer, J. P. (1993). Job satisfaction, organizational commitment, turnover intention, and turnover: path analyses based on meta"analytic findings. Personnel Psychology, 46(2), 259–293.
Webster, J. R., Beehr, T. A., & Love, K. (2011). Extending the challenge-hindrance model of occupational stress: The role of appraisal. Journal of Vocational Behavior, 79(2), 505–516.
Yukongdi, V., & Shrestha, P. (2020). The Influence of Affective Commitment , Job Satisfaction and Job Stress on Turnover Intention : A Study of Nepalese Bank Employees. Review of Integrative Business and Economics Research, 9(1), 88–98.
Zagross, H., & Jamileh, Z. (2016). RELATIONSHIP BETWEEN TOXIC LEADERSHIP AND JOB STRESS OF KNOWLEDGE WORKERS. Studies in Business and Economics Journal, 11(11), 84–89. https://doi.org/10.1515/sbe-2016-0037
Zangaro, G., Yager, K., & Proulx, J. (2009). Recognizing and overcoming toxic leadership. Retrieved July, 15, 2011.
Webster, V., Brough, P., & Daly, K. (2016). Fight, flight or freeze: common responses for follower coping with toxic leadership. Stress and Health, 32(4), 346-354.
Zangaro, G. Yager, K. & Proulx, J. (2009). Recognizing and overcoming toxic leadership. Retrieved July 15, 2010 from www.rnjournal.com/journal_of_nursing/recognizing_and_overcoming_toxic_leadership.htm
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
1. Copyright of this journal is possession of Editorial Board and Journal Manager, by the knowledge of author, whilst the moral right of the publication belongs to the author.
2. Legal formal aspect of journal publication accessibility refers to Creative Commons Atribusi-Non Commercial-No ShareAlike (CC BY-NC-SA),implies that publication can be used for non-commercial purposes in its original form (cannot be modified).
3. Every publications are open access for educational purposes, research, and library. Other that the aims mentioned above, editorial board is not responsible for copyright violation.
AJIM by Unair is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
