Procedural Justice, Organizational Trust, Organizational Identification dan Pengaruhnya pada Employee Engagement
Downloads
Employee engagement in the workplace is very important, especially for the organizational competitive advantage. Workplace procedural justice is an important motivator for employee work attitude and performance. Employee engagement in the workplace can be built through procedural justice, organizational trust and organizational Identification. This research is an explanatory research that will explain the causal relationship between variables or through hypothesis testing. The sample in this study was collected through 100 respondents. The criteria of the selected respondents were the ones that working in the production division, since production division is the core of industrial companies. The sampling technique in this study used Partial Least Square. The results of this study supports that organizational trust and organizational identification as mediator the relationship of procedural justice and employee engagement
Aryee, S., Budhwar, P. S., & Chen, Z. X. 2002. Trust as a mediator of the relationship between organizational justice and work outcomes: Test of a social exchange model. Journal of Organizational Behavior, 23, 267–285.
Ashforth , B.E. and F. Mael. 1989. Social Identity Theory and The Organization. Academy of Management Review, Vol. 1, No. 1, pp. 20 – 39.
Brockner, Joel, Phyllis A., Siegel, Joseph P., Daly, and Christopher Martin,1997. When trust matters : The moderating effect of outcome favorability. Administrative Science Quarterly 42 ( September) : pp. 558-83
Chughtai, Aamir A. and Finian, Buckley, 2009. Linking Trust in the Principal to School Outcomes : The Mediating Role of Organizational Identification and Work Engagement. International Journal of Educational Management, Vol. 23, No. 7, pp. 574-589.
Colquitt, J.A. 2001. On The dimensionality of Organizational Justice : a Construct Validation of a measure. Journal of Applied Psychology. Vol.86, pp 386-400.
Gabbaro, John. 1978. The development of trust, influence, and expectation. In Interpersonal Behavior : Comunication and understanding in relationships, edited by Anthony G. Althos and John J. Gabbarro,290-303. Englewood Clifts, NJ : Prentice- Hall.
Ghozali, I. 2006, Aplikasi Analisis Multivariat Dengan Program SPSS, Cetakan IV, Semarang: Badan Penelitian Universitas Diponegoro.
Hakanen, J. J., Perhoniemi, R., & Toppinen-Tanner, S. 2008. Positive gain spirals at work: From job resources to work engagement, personal initiative and work-unit innovativeness. Journal of Vocational Behavior, Vol.73, No.1,pp. 78–91.
He, H., & Brown, A. D., (2013). Organizational identity and organizational identification. A review of the literature and suggestions for future research. Group & Organization Management, Vol. 38. No. 1, pp. 3–35
Hogg, A.M. and Abrams, D. (1998), Social Identifications: A Social Psychology of Intergroup Relations and Group Processes, Routledge, London.
Kahn, W.A. 1990. Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33 : 692-724.
Lindskold, Svenn,1978. Trust Development, the grit proposal, and the effects of conciliatory acts on conflict and cooperation. Psychological Bulletin, Vol. 85, No..4, pp. 772-93.
Macey, W.H., Schneider, B., Barbera, K.M. and Young, S.A. 2011,Employee Engagement: Tools for Analysis, Practice, and Competitive Advantage, Wiley-Blackwell, Malden, MA.
Mael, F. and B.E. Ashforth. 1992. Alumni and Their Almamater: A Partial Test of The Reformulated Model of Organizational. Journal of Organizational Behavior, Vol. 13, pp. 103-124.
Malhotra, N. K. (2010), Marketing Research: An Applied Orientation, 6th ed., Upper Saddle River, New Jersey: Pearson Education, Inc.
Maslach,C. and Leiter, M.P. 1997. The Truth about Burnout : How Organizations Cause Personal Stress and What to Do about it. San Fransisco, CA : Jossey Bass.
Mayer,Roger C., James H.Davis, and F. David Schoorman,1995. An integrative model of organizational trust. Academy of Management Review Vol. 20, no 3: 709- 34.
Pratt, G.M. (1998), "To be or not to be? Central question in organisational identification”, in Whetten, D.A. and Godfrey, P.C. (Eds), Identity in Organisations: Building Theory through Conversations, Sage, Thousand Oaks, CA, pp. 171-207.
Polzer, T.J., 2004. "How subgroup interests and reputations moderate the effects of Organisational Identification and Cooperation”, Journal of Management, Vol. 30, No. 1, pp. 71-96.
Rhoades, L. and R. Eisenberger. 2002. Perceived Oganizational Support: A Review of the Literature. Journal of Applied Psychology, Vol . 87, pp 698-714.
Rothbard,N.P. 2001. Enriching or Depleting ? The dynamics of engagement in work and family roles. Administrative Science Quarterly,46 : 655-684
Saks, A.M. 2006. , "Antecedents and consequences of employee engagement”, Journal of Managerial Psychology, Vol. 21 No. 5, pp. 600-619
Schaufeli, W.B. and Bakker.A.2003. Utrecht Work Engagement Scale. Preliminary Manual. Occupational Health Psychology Unit, Ultrecht University
Schoorman,F. David,Roger C. Mayer, and James H. Davis. 1996. Empowerment in veterinary clinics : The role of trust in delegation. Paper presented at Society for Industrial and Organizational Psychology, San Diego.
Settoon, R. P., N. Bennet and R. C. Liden. 1996. Social Exchange in Organizations: The Differential Effects of Perceived Organizational Support and Leader Member Exchange. Journal of Applied Psychology, Vol. 81, pp. 219-239.
Smidts, A., Pruyn, A. and Van Riel, C.B. (2001), "The impact of employee communication and perceived external prestige on organisational identification”, Academy of Management Journal, Vol. 49 No. 5, pp. 1051-62.
Stinglhamber, Florence, David De Cremer and Liesbeth Mercken, 2006. Perceived Support as a Mediator of The Relationship Between Justice and Trust. Group & Organization Management, Vol. 31, No. 4, pp 44
Stoel, L. (2002), "Retail cooperatives: group size, group identification, communication frequency and relationship effectiveness”, International Journal of Retail & Distribution Management, Vol. 30 No. 1, pp. 51-60.
Tajfel, H. (1978), Differentiation between Social Groups: Studies in the Social Psychology of Intergroup Relations, Academic Press, London
Tekleab, A.G., Takeuchi, R., dan Taylor, M.S. 2005. Extending the c Chain of Relationships Among Organizational Justice, Social Exchange, and Employee Reactions: The Role of Contract Violations. Academy of Management Journal, Vol. 48, pp. 146–157.
Thibaut and Walker 1975 . Procedural Justice : A Psychological Analysis, Erlbaum : Hillsdale, NY.
Turner, J.C. 1984, "Social identification and psychological group formation”, in
Tajfel, H. (Ed.), The Social Dimension: European Developments in Social Psychology. Volume II, Cambridge University Press, Cambridge, pp. 519-38.
Tyler, T. R., & Blader, S. L. 2003 . The group engagement model: Procedural justice, social identity, and cooperative behavior. Personality and Social Psychology Review, Vol 7, No.4, pp. 349–361
Tyler, T. R. 2000. Social justice: Outcome and procedure. International Journal of Psychology,Vol. 35, No. 2, pp. 117–125.
Wayne, S. J., Shore, L. M., and Liden, R. C. 1997. Perceived Organizational Support and Leader Member Exchange: A Social Exchange Perspective. Academy of Management Journal, Vol. 40, pp. 82-111
Van Knippenberg, D., van Dick, R. and Tavares, S. 2007. Social Identity and Social Exchange: Identification, support and withdrawal from the job, Journal of Applied Social Psychology, Vol. 37 No. 3, pp. 457-77.
Authors who publish with this journal agree to the following terms:
1. The author(s) hold the copyright of the article without restrictions.
2. The author(s) retain publishing rights without restrictions
3. The legal formal aspect of journal publication accessibility refers to Creative Commons Attribution (CC BY).