How Do Servant Leadership and Knowledge Sharing Trigger Innovative Work Behaviors among Millennials at Start-up Businesses?
Downloads
Purpose:Technological developments and environmental changes are currently growing rapidly. This adaptation indirectly requires a company to continue to innovate, especially in the development of Start Up software. This study aims to examine the relationship between servant leadership and knowledge sharing on innovative work behavior. This study also explores the mediating role of creative self-efficacy on innovative work behavior.
Design/methodology/approach: Data was collected from 120 millennial Start Up employees in the field of software development. Data collection was carried out through a survey design. Data analysis was done through a structural equation model using PLS-Smart.
Findings: The results show that servant leadership and knowledge sharing have a significant positive effect on innovative work behavior. Creative self-efficacy partially mediates the relationship between servant leadership and innovative work behavior. Creative self-efficacy is also able to partially mediate the relationship between knowledge sharing and innovative work behavior.
Originality/value: This study contributes to the existing literature by integrating the mechanism between servant leadership and knowledge sharing into innovative work behavior.
Practical implications: This study provides prospective insights to management leaders and practitioners that servant leadership and knowledge sharing bring about positive change in the innovative work behavior. It also augments innovative behavior by enhancing employees' creative self-efficacy, especially millennials in Start-Up businesses.
Akbari, M., Bagheri, A., Imani, S., & Asadnezhad, M. (2021). Does entrepreneurial leadership encourage innovation work behavior? The mediating role of creative self-efficacy and support for innovation. European Journal of Innovation Management, 24(1). https://doi.org/10.1108/EJIM-10-2019-0283
Anser, M. K., Yousaf, Z., Khan, A., & Usman, M. (2021). Towards innovative work behavior through knowledge management infrastructure capabilities. European Journal of Innovation Management, 24(2). https://doi.org/10.1108/ejim-09-2019-0250
Avolio, B. J., Walumbwa, F. O., & Weber, T. J. (2009). Leadership: Current theories, research, and future directions. In Annual Review of Psychology (Vol. 60). https://doi.org/10.1146/annurev.psych.60.110707.163621
Bou Reslan, F. Y., Garanti, Z., & Emeagwali, O. L. (2021). The effect of servant leadership on innovative work behavior and employee knowledge sharing in the Latvian ICT sector. Baltic Journal of Management, 16(5). https://doi.org/10.1108/BJM-09-2020-0321
Brouwer, J., & Jansen, E. (2019). Beyond grades: developing knowledge sharing in learning communities as a graduate attribute. Higher Education Research and Development, 38(2). https://doi.org/10.1080/07294360.2018.1522619
Cai, W., Lysova, E. I., Khapova, S. N., & Bossink, B. A. G. (2018). Servant leadership and innovative work behavior in Chinese high-tech firms: A moderated mediation model of meaningful work and job autonomy. Frontiers in Psychology, 9(OCT). https://doi.org/10.3389/fpsyg.2018.01767
Cundawan, A., Marchyta, N. K., & Santoso, T. (2021). Mediating effect of creative self-efficacy on the influence of knowledge sharing towards innovative work behavior among millennial knowledge workers. Jurnal Manajemen Dan Pemasaran Jasa, 14(2). https://doi.org/10.25105/jmpj.v14i2.8873
De Jong, J., & Den Hartog, D. (2010). Measuring innovative work behaviour. Creativity and Innovation Management, 19(1). https://doi.org/10.1111/j.1467-8691.2010.00547.x
Eva, N., Robin, M., Sendjaya, S., van Dierendonck, D., & Liden, R. C. (2019). Servant Leadership: A systematic review and call for future research. Leadership Quarterly, 30(1). https://doi.org/10.1016/j.leaqua.2018.07.004
Faraz, N. A., Ahmed, F., Ying, M., & Mehmood, S. A. (2021). The interplay of green servant leadership, self-efficacy, and intrinsic motivation in predicting employees' pro-environmental behavior. Corporate Social Responsibility and Environmental Management, 28(4). https://doi.org/10.1002/csr.2115
Farhan, B. Y. (2021). Customizing leadership practices for the millennial workforce: A conceptual framework. Cogent Social Sciences, 7(1). https://doi.org/10.1080/23311886.2021.1930865
Gong, Y., Huang, J. C., & Farh, J. L. (2009). Employee learning orientation, transformational leadership, and employee creativity: The mediating role of employee creative self-efficacy. Academy of Management Journal, 52(4), 765–778. https://doi.org/10.5465/AMJ.2009.43670890
Hair, J., Black, W., Babin, B., & Anderson, R. (2010). Multivariate Data Analysis: A Global Perspective. In Multivariate Data Analysis: A Global Perspective (7th ed., p. 541). Pearson Education.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2014). Multivariate Data Analysis Seventh Edition. In Pearson New International. https://doi.org/10.1007/978-3-319-01517-0_3
Hair, J. F. J., Sarstedt, M., Ringle, C. M., & Gudergan, S. P. (2017). Advanced Issues in Partial Least Squares Structural Equation Modeling. In Research Gate.
Hallak, R., Assaker, G., O'Connor, P., & Lee, C. (2018). Firm performance in the upscale restaurant sector: The effects of resilience, creative self-efficacy, innovation and industry experience. Journal of Retailing and Consumer Services, 40. https://doi.org/10.1016/j.jretconser.2017.10.014
Hu, B., & Zhao, Y. (2016). Creative self-efficacy mediates the relationship between knowledge sharing and employee innovation. Social Behavior and Personality, 44(5). https://doi.org/10.2224/sbp.2016.44.5.815
Jan, G., Zainal, S. R. M., & Lata, L. (2021). Enhancing innovative work behaviour: the role of servant leadership and creative self-efficacy. On the Horizon, 29(2). https://doi.org/10.1108/OTH-12-2020-0044
Jensen, S. M., & Luthans, F. (2006). Relationship between entrepreneurs' psychological capital and their authentic leadership. Journal of Managerial Issues, 18(2).
Khan, M. M., Mubarik, M. S., Islam, T., Rehman, A., Ahmed, S. S., Khan, E., & Sohail, F. (2022). How servant leadership triggers innovative work behavior: exploring the sequential mediating role of psychological empowerment and job crafting. European Journal of Innovation Management, 25(4). https://doi.org/10.1108/EJIM-09-2020-0367
Kim, T. Y., Liden, R. C., Kim, S. P., & Lee, D. R. (2015). The Interplay Between Follower Core Self-Evaluation and Transformational Leadership: Effects on Employee Outcomes. Journal of Business and Psychology. https://doi.org/10.1007/s10869-014-9364-7
Kim, W., & Park, J. (2017). Examining structural relationships between work engagement, organizational procedural justice, knowledge sharing, and innovative work behavior for sustainable organizations. Sustainability (Switzerland), 9(2). https://doi.org/10.3390/su9020205
Krog, C. L., & Govender, K. (2015). The relationship between servant leadership and employee empowerment, commitment, trust and innovative behaviour: A project management perspective. SA Journal of Human Resource Management, 13(1). https://doi.org/10.4102/sajhrm.v13i1.712
Lai, H. M., Huang, Y. W., & Hung, S. Y. (2018). A meta-analysis of knowledge sharing in virtual communities: The moderating effect of membership types. Communications in Computer and Information Science, 877. https://doi.org/10.1007/978-3-319-95204-8_8
Lin, X. Q., Chen, Y. C., Liu, C. H., & Li, Y. Q. (2022). Measuring creativity: role of service quality management, knowledge sharing and social interaction. Total Quality Management and Business Excellence. https://doi.org/10.1080/14783363.2021.2021800
Long, S. (2017). Exploring Which Leadership Styles are Effective with Millennial Employees. In ProQuest Dissertations and Theses.
Marcinkus Murphy, W. (2012). Reverse mentoring at work: Fostering cross-generational learning and developing millennial leaders. Human Resource Management, 51(4). https://doi.org/10.1002/hrm.21489
Natalia, L., & Sandroto, C. W. (2020). The Mediating Role of Knowledge Sharing Behavior on the Effect of Person-Organization Fit on Innovative Work Behavior. International Journal of Applied Business and International Management, 5(1). https://doi.org/10.32535/ijabim.v5i1.770
Ngotngamwong, R. (2019). Working with millennials: from the perspective of Baby Boomers and Gen Xers. Human Behavior, Development and Society, 20(2).
Nguyen, T. P. L., Nguyen, K. N., Do, T. D., & Nguyen, T. T. M. (2019). Knowledge sharing and innovative work behavior: The case of Vietnam. Uncertain Supply Chain Management, 7(4). https://doi.org/10.5267/j.uscm.2019.5.001
Palumian, Y., Gunawan, K. A., Tarigan, Z. J. H., & Umbara, A. N. (2021). The Role of Knowledge Sharing and Learning Orientation in Improving Innovative Work Behavior among Millennials in Indonesia. Petra International Journal of Business Studies, 4(1). https://doi.org/10.9744/ijbs.4.1.74-84
Radaelli, G., Lettieri, E., Mura, M., & Spiller, N. (2014). Knowledge sharing and innovative work behaviour in healthcare: A micro-level investigation of direct and indirect effects. Creativity and Innovation Management, 23(4). https://doi.org/10.1111/caim.12084
Shaw, S., & Ogilvie, C. (2010). Making a virtue out of a necessity: Part time work as a site for undergraduate work-based learning. Journal of European Industrial Training, 34(8). https://doi.org/10.1108/03090591011080986
Tierney, P., & Farmer, S. M. (2011). Creative Self-Efficacy Development and Creative Performance Over Time. Journal of Applied Psychology, 96(2), 277–293. https://doi.org/10.1037/a0020952
Twenge, J. M., & Kasser, T. (2013). Generational Changes in Materialism and Work Centrality, 1976-2007: Associations With Temporal Changes in Societal Insecurity and Materialistic Role Modeling. Personality and Social Psychology Bulletin, 39(7), 883–897. https://doi.org/10.1177/0146167213484586
Wang, H.-J., Lu, C., & Siu, O. (2015). Job Insecurity and Job Performance: The Moderating Role of Organizational Justice and the Mediating Role of Work Engagement. The Journal of Applied Psychology, 100, 1249–1258. https://doi.org/10.1037/a0038330
Yeşil, S., & Dereli, S. F. (2013). An Empirical Investigation of the Organisational Justice, Knowledge Sharing and Innovation Capability. Procedia - Social and Behavioral Sciences, 75. https://doi.org/10.1016/j.sbspro.2013.04.023
Yoshida, D. T., Sendjaya, S., Hirst, G., & Cooper, B. (2014). Does servant leadership foster creativity and innovation? A multi-level mediation study of identification and prototypicality. Journal of Business Research, 67(7). https://doi.org/10.1016/j.jbusres.2013.08.013
Yulianti, P., & Arifien, F. P. (2019). INNOVATIVE BEHAVIOR ON MILLENNIALS: ANTECEDENT PROACTIVE PERSONALITY AND TASK CONFLICT WITH MODERATING JOB AUTONOMY. Jurnal Manajemen Dan Pemasaran Jasa, 12(2). https://doi.org/10.25105/jmpj.v12i2.4358
Yulianti, P., & Usman, I. (2019). Building employee creative performance: Through person-job fit, empowering leadership, and creative self efficacy. International Journal of Innovation, Creativity and Change, 9(8), 167–180.
Zaky, M. A., Nuzar, I., Saputro, W. E., Praysuta, B. D. S., Wijaya, S. B., & Riswan, M. (2018). Mapping & Database Startup Indonesia 2018. Badan Ekonomi Kreatif.
Zhao, S., Jiang, Y., Peng, X., & Hong, J. (2020). Knowledge sharing direction and innovation performance in organizations: Do absorptive capacity and individual creativity matter? European Journal of Innovation Management, 24(2). https://doi.org/10.1108/EJIM-09-2019-0244
Copyright (c) 2023 Putri Rahma Dayanti, Praptini Yulianti
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
1. The author(s) hold the copyright of the article without restrictions.
2. The author(s) retain publishing rights without restrictions
3. The legal formal aspect of journal publication accessibility refers to Creative Commons Attribution (CC BY).
