A Literature Review: Implementation of SBAR Communication in The Implementation of Patient Safety in Hospital in Indonesia (Study in Indonesia
Background: In carrying out patient safety, the hospital has varied ways to maximize the implementation of patient safety, one of which is the use of effective communication as an effort to maximize the implementation of patient safety at the hospital. One of the effective communication methods is SBAR communication (Introduction, Situation, Background, Assessment, Recommendation) to achieve critical thinking skills and save time. SBAR communication used in effective communication is a system that is easy to remember amd a real mechanism used to convey a patient's condition that is critical or needs immediate attention and action.
Purpose: The purpose of this study is to determine the application of effective SBAR communication in the implementation of patient safety in hospitals.
Methods: The method used is to conduct literature reviews from various journals and articles related to the application of SBAR communication in hospitals and its implementation in patient safety in hospitals in Indonesia. The articles used are taken based on filtering through a database which is then filtered for titles, abstract to completeness and conformity with the research theme.
Result: The results are implementation of the effective SBAR communication technique recommended by WHO has been used by most hospitals in Indonesia, although in practice there are still some things need to be fixed and managed but the implementation itself has proven to be effective and very influential on patient safety in the hospital.
Conclusion: SBAR communication is an effective communication framework used in patient safety in hospitals. There are factors that influence the implementation of SBAR communication including experience, years of service of practitioner, equalization of perceptions and understanding of implementation related to SBAR techniques, socialization or debriefing related to the use of these techniques and the existence of SOPs in hospitals. In its implementation, SBAR communication is mostly considered effective and has a positive relationship with patient safety efforts.
Astuti, A. M., Suza, D. E., & Nasution, M. L. (2019). Analysis of Implementation of SBAR Communication in Doctor and Nursing Interprofessional Patients to Patient Safety. Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal, 9(4), 359–366. http://journal.stikeskendal.ac.id/index.php/PSKM/article/view/578
Astuti, N., Ilmi, B., & wati, R. (2019). Penerapan Komunikasi Situation, Background, Assesment, Recomendation (SBAR) Pada Perawat Dalam Melaksanakan Handover. IJNP (Indonesian Journal of Nursing Practices), 3(1), 42–51. https://doi.org/10.18196/ijnp.3192
Dewi, R., Rezkiki, F., & Lazdia, W. (2019). Studi Fenomenology Pelaksanaan Handover Dengan Komunikasi SBAR. Jurnal Endurance, 4(2), 350. https://doi.org/10.22216/jen.v4i2.2773
Hardini, S., Hermawati, & Wahyuni, F. S. (2018). Jurnal Kesehatan Medika Saintika. Jurnal Kesehatan Medika Saintika Volume, 10(2), 11–24.
Hariyanto, R., Hastuti, M. F., & Maulana, M. A. (2019). Analisis Penerapan Komunikasi Efektif Dengan Tehnik Sbar (Situation Background Assessment Recommendation) Terhadap Risiko Insiden Keselamatan Pasien Di Rumah Sakit Anton Soedjarwo Pontianak. Jurnal ProNers, 4(1). https://jurnal.untan.ac.id/index.php/jmkeperawatanFK/article/view/34577
Hidajah, U., & Harnida, H. (2017). Peran Komunikasi SBAR Dalam Pelaksanaan Handover Di Ruang Rawat Inap RSPS. 0231, 72–81.
Hilda, Setiadi, R., Putri Wahyuni, E., Supriadi, Rasmun, R., Loriana, R., & Nurachmah, E. (2018). Strengthening Patients Safety Culture through the Implementation of SBAR Communication Method. Health Notions, 2(8), 856–861. http://heanoti.com/index.php/hnhttp://heanoti.com/index.php/hn/article/view/hn20809
Lubis, M. F. H., & Kamil, H. (2017). Pelaksanaan Komunikasi SBAR di Rumah Sakit Umum Daerah Banda Aceh. Jurnal Ilmiah Mahasiswa, 1–8.
Oxyandi, M., & Endayni, N. (2020). Pengaruh Metode Komunikasi Efektif Sbar Terhadap Pelaksanaan Timbang Terima. Jurnal 'Aisyiyah Medika, 5(1), 162–172. https://doi.org/10.36729/jam.v5i1.322
Permenkes. (2017). Peraturan menteri kesehatan republik Indonesia nomor 11 Tahun 2017 tentang keselamatan pasien. Progress in Physical Geography, 14(7), 450. https://tel.archives-ouvertes.fr/tel-01514176
Rachmah. (2018). Optimalisasi Keselamatan Pasien Melalui Komunikasi Sbar Dalam Handover. Idea Nursing Journal, 9(1), 34–41.
Rizki, M. N., Aeni, Q., & Istioningsih. (2016). Gambaran Penerapan Komunikasi Sbar ( Situation , Background , Assesment , Recommendation ). Prosiding Seminar Nasional Kesehatan, Komunikasi SBAR (Situation, Background, Assesment, Recommendation), 26–36.
Rokhmah, N. A., & Anggorowati, A. (2017). Komunikasi Efektif Dalam Praktek Kolaborasi Interprofesi Sebagai Upaya Meningkatkan Kualitas Pelayanan. Journal of Health Studies, 1(2), 65–71. https://doi.org/10.31101/jhes.186
Santosa, & Ariyani, S. P. (2020). Analisis Deskriptif Penerapan Komunikasi Efektif Dengan Teknik SBAR (Situation Background Assessment Recommendation) Untuk Patient Safety Pada Perawat Pelaksana Rumah Sakit Di Kabupaten Pati. Syntax Idea, 2(5), 132–141.
Suardana, I. K., Rasdini, A., & Hartati, N. N. (2018). Pengaruh Metode Komunikasi Efektif SBAR Terhadap Efektifitas Pelaksanaan Timbang Terima Pasien Di Ruang Griyatama RSUD TABANAN. Journal Skala Husada, 15(9), 43–58.
Sudresti, N., Mustriwati, K. A., Oka, M., & Kamayani, A. (2017). Hubungan Penggunaan Komunikasi Sbar Dengan Kualitas Pelaksanaan Bedside Handover. Community of Publishing in Nursing, 5(2), 73.
Ulva, F. (2017). Gambaran Komunikasi Efektif Dalam Penerapan Keselamatan Pasien (Studi Kasus Rumah Sakit X Di Kota Padang) Picture of Effective Communication in the Application of Patient Safety (Case Study of Hospital X In Padang City). Jurnal Pembangunan Nagari, 2(1), 95–102. https://s3.amazonaws.com/academia.edu.documents/55907773/17-1-26-1-10-20170918.pdf?AWSAccessKeyId=AKIAIWOWYYGZ2Y53UL3A&Expires=1555134187&Signature=f8Xjolfa6l%2Bu5tQVrSWU2aST8xo%3D&response-content-disposition=inline%3B filename%3DGambaran_Komunikasi_Efek
UU NO. 44. (2009). Undang-Undang-tahun-2009-44-09. Rumah Sakit, 1–28. https://kesmas.kemkes.go.id/perpu/konten/uu/uu-nomor-44-tahun-2009-ttg-rs
Copyright (c) 2023 risma ainun shafira
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Media Gizi Kesmas by Unair is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
1. The journal allows the author(s) to hold the copyright and to retain the publishing right of the article without restrictions.
2. The legal formal aspect of journal publication accessibility refers to Creative Commons Attribution-Share-Alike (CC BY-SA).
3. The Creative Commons Attribution-Share-Alike (CC BY-SA) license allows re-distribution and re-use of a licensed work on the conditions that the creator is appropriately credited and that any derivative work is made available under "the same, similar or a compatible license”. Other than the conditions mentioned above, the editorial board is not responsible for copyright violations.
