Perilaku Kerja Inovatif pada Karyawan Industri Pariwisata Ditinjau dari Resiliensi
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Industri Pariwisata kini dihadapi dengan lingkungan yang mudah berubah dan kian kompetitif sehingga menunjukkan kebutuhan yang semakin kuat untuk melakukan inovasi. Pada proses inovasi produk atau layanan baru, karyawan dapat menghadapi berbagai tantangan dan masalah sehingga individu memerlukan kapasitas untuk menghadapi situasi tersebut, yaitu resiliensi. Penelitian ini ditujukan untuk mengetahui apakah terdapat hubungan antara resiliensi dengan perilaku kerja inovatif pada karyawan industri pariwisata di Bali. Penelitian kuantitatif ini menggunakan metode survei melalui kuisioner dengan menggunakan skala The Resilience Scale-14 oleh Wagnild (2009) dan skala Innovative Work Behavior oleh Janssen (2000). Penelitian terhadap 117 karyawan industri pariwisata di Bali kemudian dianalisis menggunakan uji korelasi dengan teknik Pearson Product Moment Correlation. Hasil analisis menunjukkan bahwa terdapat hubungan yang signifikan antara resiliensi dengan perilaku kerja inovatif pada karyawan industri pariwisata di Provinsi Bali. Hasil penelitian ini kemudian dapat menjadi panduan bagi industri pariwisata dalam meningkatkan potensi inovatif karyawan, melalui pengembangan kapasitas resiliensinya.
Kata kunci: Industri Pariwisata, Perilaku Kerja Inovatif, Resiliensi
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